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Whitten Brothers of Richmond Jeep Chrysler Dodge Ram
Richmond, VA
717 Reviews
Discover the exceptional car-buying experience at Whitten Brothers of Richmond, where the Whitten Advantage ensures top-tier service and satisfaction. Situated on Midlothian Turnpike, our dealership features an extensive selection of new Chrysler, Dodge, Jeep, and RAM vehicles, alongside a wide variety of high-quality pre-owned cars. Our committed team provides personalized, transparent service, making your visit enjoyable and stress-free. With a cutting-edge service center and a strong emphasis on community involvement, Whitten Brothers of Richmond is dedicated to meeting and exceeding your automotive needs.
Experience the Whitten difference at Whitten Brothers of Richmond today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 717 reviews
April 17, 2020
Excellent Bruce Anderson was super easy to work with. Was very personable and knowledgeable. Answered all of our questions and kept us updated. Everyone at W Bruce Anderson was super easy to work with. Was very personable and knowledgeable. Answered all of our questions and kept us updated. Everyone at Whitten was very nice and helpful. More
by blwhichard
April 07, 2020
Pleasant I have always dreaded buying a vehicle and put it on par with going to the dentist. Willie and his team changed all of that. I didn't have to stay th I have always dreaded buying a vehicle and put it on par with going to the dentist. Willie and his team changed all of that. I didn't have to stay there all day. They gave me a fair price right away without playing games. Willie made this the best experience I ever had purchasing a vehicle. Thank you very much, Larry More
by Unclelarr
Employees Worked With
Other Employees :
I am not sure of all of the other people involved because it went very quickly, but they were all great!
April 04, 2020
Great Dealership I have purchased and leased several vehicles from this dealership and have always been happy with their sales. The service department is efficient and I have purchased and leased several vehicles from this dealership and have always been happy with their sales. The service department is efficient and friendly. More
by rischjohn
Employees Worked With
March 25, 2020
Excellent service Tracy in service kept me informed during the entire service with several updates and progress reports. Service was easy to schedule and the work excellent during the entire service with several updates and progress reports. Service was easy to schedule and the work excellent More
by Rswander
March 23, 2020
Very good service - took good care of all the things involved with my purchase - had an issue that needed to be attended to - Evan took care of it. involved with my purchase - had an issue that needed to be attended to - Evan took care of it. More
by tye26
Employees Worked With
March 21, 2020
Fantastic service department My service advisor, Tracey Boone, is awesome. She makes sure my vehicle is ready for pick-up on time and keeps me apprised of the status of the work My service advisor, Tracey Boone, is awesome. She makes sure my vehicle is ready for pick-up on time and keeps me apprised of the status of the work as needed. The loaner cars are nice as well and they try to give a loaner that is similar to your vehicle. I purchased my 2019 Dodge Durango Blacktop from Trevon. The purchase experience was excellent and I HIGHLY recommend him as well. More
by Bully Momma
Employees Worked With
Tracey Boone, Trevon Gerideau
March 18, 2020
Daniel did a great job. The only issue I had was waiting for at least a couple of hours waiting to sign the papers. I think you need to do something to streamline that process. for at least a couple of hours waiting to sign the papers. I think you need to do something to streamline that process. More
by lehmann
Employees Worked With
Larry Cupp
March 16, 2020
I reseaved a oil change and tire rotation. Great service I reseaved a oil change and tire rotation. Great service in a timely manner .The waiting area was very clean and organized .Thank you for the great I reseaved a oil change and tire rotation. Great service in a timely manner .The waiting area was very clean and organized .Thank you for the great service, I will continue to be a satisfied customer. More
by Wjoejazz
Employees Worked With
Service department.
March 14, 2020
I had the best experience!!! Friendly people. It was a great experince getting my truck. They worked with me on getting me in a payment i could afford great experince getting my truck. They worked with me on getting me in a payment i could afford More
by tonydjynot
Employees Worked With
Other Employees :
Sherrie
March 09, 2020
Excellent Answered all the questions I had. There are polite people here. A tour of the car was given. Everyone said hi and congrats to me. Answered all the questions I had. There are polite people here. A tour of the car was given. Everyone said hi and congrats to me. More
by aranareyna99
Employees Worked With
