Wilde East Towne Honda

Unexpected service need I dropped a key next to the seat in my Odyssey and it slid under the center unit. Service staff kindly removed the unit and retrieved the key - no cha I dropped a key next to the seat in my Odyssey and it slid under the center unit. Service staff kindly removed the unit and retrieved the key - no charge! More

Older Civic Revival I brought in 1999 Civic that was given to my daughter by a relative. Not pretty but functional. Tony worked with me beyond my expectations to "reviv I brought in 1999 Civic that was given to my daughter by a relative. Not pretty but functional. Tony worked with me beyond my expectations to "revive" the vehicle so my daughter could drive it safely and with complete confidence. Excellent communication throughout the repair work, completed on time and below the estimated quote. I definitely will be coming back! More

Service department Took my car in for regular maintenance and my service advisor, Nick Moderson-Kox took excellent care of me......as he always does when I bring my car Took my car in for regular maintenance and my service advisor, Nick Moderson-Kox took excellent care of me......as he always does when I bring my car in. I have been taking my 08 Pilot to Wilde East Towne Honda and directly to Nick for about a year and a half, after a very bad experience at Zimbrick Honda. I highly recommend Nick to everyone. Great guy and service advisor! More

Professional, quick, good people I have purchased tires here and had multiples services with great outcomes. I'm always treated with respect, and the people are straight forward and h I have purchased tires here and had multiples services with great outcomes. I'm always treated with respect, and the people are straight forward and honest. More

Very professional Wilde Honda East had exactly what I was looking for. Conor was very professional, knowledgeable and addressed each of my concerns. It was a very goo Wilde Honda East had exactly what I was looking for. Conor was very professional, knowledgeable and addressed each of my concerns. It was a very good experience, More

Great service without pushing for services we didn't need Tom was great and the service was quick. After getting our oil changed the multi-point inspection found that the engine filter was junk and the wiper Tom was great and the service was quick. After getting our oil changed the multi-point inspection found that the engine filter was junk and the wiper blades needed to be changed. Tom told us since our wiper blades needed to be replaced (no longer the factory inserts) and for us to just go and get them at a walmart or someplace else since it would be cheaper. Kudos to Tom for giving it to us straight and for that I will always look forward to working with him in the future! More

Honda Civic Lease Just leased a Civic EX this last week from Wilde East. It was a great experience, fair price and lease rate, and definitely a no pressure situation. T Just leased a Civic EX this last week from Wilde East. It was a great experience, fair price and lease rate, and definitely a no pressure situation. The dealership itself is very friendly and has a great set up with many selections to choose from. The salesman I worked with is Nathan Wood. He is a great salesman, low key, and very professional. We will be looking to lease again within a year and will definitely go back to Wilde Honda and use Nathan as our sales rep. Thanks everyone! Mike More

Nice Car Purchasing Experience Sales - I cannot say enough good words about Scott Jensen. He is very patient, helpful and paying great attention to what customer really needs. F Sales - I cannot say enough good words about Scott Jensen. He is very patient, helpful and paying great attention to what customer really needs. From test driving to final purchase, he provided great advice and a lot of useful information, not only about Honda vehicles but about my personal needs as well. His professionalism and friendliness is the most important reason for me to choose Honda, which was not on the top of my car list before. The 5 stars I rated is all for him (I will give 10 if I could). Definitely recommend him as your sales consultant!!! Finance - On the other hand, I am not very happy with the Finance part. With a great interest rate and quick process, there should not be much to complain about, but the overall experience is not very nice. It seems that the finance people do not have enough customer service experience and the words from their month do not make me feel comfortable and probably be insulted/judged in certain ways. Another thing is you need to pay special attention to the price of additional products (e.g. Gap Coverage, Extended Warranty, etc.). Instead of offering the total cost, they play a trick on the numbers to just show how your monthly payment would be like if you choose these products. At the beginning, I thought the total cost is $460 (because they did not clearly explain what the number really means) and I thought it is a good price, then it turns out the the monthly payment would be $460, which means additional $100 per month and $6,000 as total!!! But after I say I decline all these, there is no hassle. As customers, we will make the best decision with all the information transparent and available. Also, I do not like to go to the back office and meet a strange person to do all the financials. If my sales consultant recommend the financial products to me based on my personal needs with honesty and helpful advice, I think I will probably take some. This is the traditional way to do business for years, but maybe it is time to change. All in all, I get the car I want; price and financial is good; purchasing process is efficient; overall experience is great. Recommend. More

No gimmicks - just a great deal! The New Car Manager made the deal happen without any haggling or negative push back. In other words -- Eric created a pleasurable new car buying expe The New Car Manager made the deal happen without any haggling or negative push back. In other words -- Eric created a pleasurable new car buying experience! Nathan took over at delivery time and was thoroughly familiar with the vehicle and all the "gadgets", as well as guiding us through the myriad of questions we had. The Financial agent, Karen, made the paperwork easy and painless. We have nothing but good things to say about the whole experience and the staff we worked with. Kudos Wilde East Towne Honda! More

Excellent I had a great experience with Wilde East Towne. I spent about three months looking for the car I wanted. Conor was very knowledgeable and was able to I had a great experience with Wilde East Towne. I spent about three months looking for the car I wanted. Conor was very knowledgeable and was able to help me find the exact car that I wanted. I've had my car for about a week now and couldn't be happier!! More