Wilde East Towne Honda

The vehicle I purchased was defective. It stalled after only one month. I had it towed to Wilde East Towne Honda and I was not satisfied with the results in my effort to have it repaired. I had to replac only one month. I had it towed to Wilde East Towne Honda and I was not satisfied with the results in my effort to have it repaired. I had to replace spark plugs and the power steering pump. Wilde East Towne Honda performed a diagnostic test and denied finding problems, other than a misfire. Prior to having it towed to the shop, I had a diagnostic test done and received a print-out of numerous problems. Wilde East Towne Honda did not have the capability of printing the diagnostic test reading as this is what I was told. They admitted doing an inspection and making numerous repairs to the vehicle prior to it being sold. However, It is my belief that they were hiding what was found in an effort to conceal that they sold a defective vehicle. I incurred a costly out of pocket expense for repairs and with this I am very displeased. More

Steve did a Great job helping me buy my new CRV. He was very freindly and helpful answer all my question. He worked with me to get the best price. Thanks Steve John very freindly and helpful answer all my question. He worked with me to get the best price. Thanks Steve John More

Best customer service in the area. did not feel pressured, felt comfortable with my decisions, and got free starbucks! brent and ann were extremely helpful and knowledgeable. pressured, felt comfortable with my decisions, and got free starbucks! brent and ann were extremely helpful and knowledgeable. More

Wonderful. The experience exceeded my expectations. Phil and Jerry were awesome to work with. I went into the dealership expecting to test drive a couple of vehicles before I went off to Chicago or La Phil and Jerry were awesome to work with. I went into the dealership expecting to test drive a couple of vehicles before I went off to Chicago or LaCrosse to purchase one. I did not have a good experience at the other local dealerships, so I decided to go outside of Madison. Then I met Jerry. His youth and enthusiasm made me pause and take a look at a couple vehicles. I liked them but the price was beyond what I could budget or afford to pay. So, I continued to search the internet. When I found a vehicle that I wanted to purchase in LaCrosse, I communicated this to Jerry. He said okay. But, he later called back with an offer to good to refuse. Long story short, I planned on purchasing a used vehicle but walked out with a 2014 Honda Accord. Phil as well as Jerry worked with me to close the paperwork. It was a good experience. I will refer those who are looking to consider this dealership first. As an African American living in Madison, it is good when people come out just to talk to you about your buying needs. Jerry taking the risk to not prejudge the situation worked out for both of us. Thanks again. More

Had a windshield washer issue on new 2014 Honda Ridgeline purchased in Arizona and we were in route to Timmins,Ontario,Canada.Cheryl B. was so professional and friendly and had problem resolved efficiently.I purchased in Arizona and we were in route to Timmins,Ontario,Canada.Cheryl B. was so professional and friendly and had problem resolved efficiently.I would like to take this opportunity to again thank her and pass on thanks to technicians that fixed problem. Rick and denise More

Excellent experience with all aspects of this dealership--Wilde was also given a 'thumbs up' word-of-mouth recommendation by my lending institution as well. dealership--Wilde was also given a 'thumbs up' word-of-mouth recommendation by my lending institution as well. More