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Wilde East Towne Honda

Madison, WI

4.8
6,039 Reviews
Wilde East Towne Honda in Madison, WI, also serving Janesville, WI and Portage, WI is proud to be an automotive leader in our area. Since opening our doors, Wilde East Towne Honda has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Honda or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Wilde East Towne Honda will get you into the car or truck you choose with professionalism and attention to your needs. Wilde East Towne Honda has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Wilde East Towne Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (608) 268-6130 if you have any questions or comments.
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5555 High Crossing Blvd

Madison, WI

53718

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Showing 6,039 reviews

April 21, 2014

Very Accommodating! Everyone was extremely accommodating! Process was painless! My sales consultant, Shae Stovell, went above and beyond by staying late to complete the More

by smhuft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric Henderson, Shae Stovell
May 28, 2014 -

Wilde East Towne Honda responded

Thank you for taking the time to write about your recent experience with us. We appreciate every opportunity to improve our services for our customers and look for those opportunities. We noticed that your overall experience was not rated at a 5s across the board, which means there is an opportunity for us to improve and get better. We hope all of our customers are able to say they have had an excellent experience and are confident in referring their friends and family. We would love to know how we could make your experience 5s all the way! We look forward to your response, Wilde East Towne Honda Management Chad Wojtysiak Customer Relations / Internet Manager

April 18, 2014

Excellent Buying Experience There was a time where my expectations on vehicle delivery were not met. It was not due to anyone's fault but because of how the circumstances played More

by djr805
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
April 16, 2014

When you think Honda in Madison, think WILDE From my second visit I have always been greeted as I exited my car, by name. I always knew what was happening during the entire lease period which was More

by eaglereiki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter in Finance and Justin, but not Drinkwater
April 16, 2014

Excellent Service As inconvenient as vehicle repairs/maintenance can be, Wilde East Towne Honda makes the experience as simple as possible. Scheduling is easy, location More

by bumpski30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2014 -

Wilde East Towne Honda responded

We feel the same way, and look forward to servicing more and more guests that can have the same experience! Thank you for the review.

April 16, 2014

Sean B Was looking for a good quality used car and after reviewing what was on line I came to visit your showroom and was greeted by Sean Bindley who in fact More

by RandyDennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bindley
May 28, 2014 -

Wilde East Towne Honda responded

Thank you for taking the time to write about your recent experience with us. We appreciate every opportunity to improve our services for our customers and look for those opportunities. We noticed that your overall experience was not rated at a 5s across the board, which means there is an opportunity for us to improve and get better. We hope all of our customers are able to say they have had an excellent experience and are confident in referring their friends and family. We would love to know how we could make your experience 5s all the way! We look forward to your response, Wilde East Towne Honda Management Chad Wojtysiak Customer Relations / Internet Manager

April 15, 2014

2008 Odyssey purchase We purchased a used 2008 Honda Odyssey from Jon Devet. Jon was easy to work with, and no high pressure tactics. We spent about two weeks shopping fo More

by roseboom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Stittleburg
April 14, 2014

Above and Beyond I had an extremely positive experience with John B at Honda Wilde (all of the staff were friendly and helpful). John was wonderful to work with, from More

by rzellmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Belken
April 13, 2014

Awesome car buying experience! Todd earns a HIGH FIVE for his service to me from beginning to end as I acquired a Honda Accord. I had just had surgery and he emailed me until I had More

by Phol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Wisniewski
April 13, 2014

review After purchasing the 2011 Honda Accord,which I love.on March 22...I guess it is policy to have the buyer talk to your financial dept.about buying an e More

by loissteinhilber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 14, 2014 -

Wilde East Towne Honda responded

Lois, Thank you for bringing this to our attention. Our dealership is focused on process enhancement for our customers to ensure future visits, and future customers, experience exceptional service from our staff. In fact, every month our entire staff has a meeting with our GM / Owner to discuss past performance, expectations and areas for growth. Not surprising, this review was just discussed in our meeting today. Rest assured, our entire staff will be made aware of our expectations to handle something like this in a much better way. Your request could have been handled much better. Of course, we want to ensure our customers are aware of what they are canceling to be sure they don't cancel something unexpected. Ultimately, we are here to serve you and handle your requests - so I do apologize on behalf of our staff for not making you feel that way. I noticed from your last email to Jose dated 4/1 you had some concerns. I would like to make sure these have been addressed. If you could please reach out to me and let me know, I would greatly appreciate it. From the top down, our staff would like to apologize for an experience that falls short of our expectations. We strive to create customers for life - that are comfortable coming back time and time again. You have our commitment to continue to improve, and I am confident your experience will be better in the future! Sincerely, Chad Wojtysiak Customer Relations Manager Wilde East Towne Honda 608-316-2308

April 11, 2014

Good experience from beginning to end Craig was very helpful with info on the car and it's history. There was no pressure or awkwardness that you often get at dealers. After hearing that More

by Grimmravena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Feitzer
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