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Wilde Subaru

Waukesha, WI

4.5
1,137 Reviews
Milwaukee Subaru Dealer. Welcome to Wilde Subaru of Waukesha in Milwaukee, your full service Subaru dealer offering new Subarus, certified preowned Subarus, used car sales, Subaru parts and accessories, auto repair and financing. Out motto is “Every vehicle is on sale until it’s sold!” We look forward to serving your automotive needs and hope you choose Wilde Subaru for your next Subaru or used car purchase.
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1710 Hwy 164

Waukesha, WI

53186

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Showing 1,137 reviews

March 29, 2023

We had a wonderful experience working with Ryan Stetz when purchasing our new Outback. He was friendly, knowledgeable and helpful, but not pushy, which we appreciated. We went in knowing pretty much wh More

by bradleysusank
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Stetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Wilde Subaru responded

Hi Bradley, We're pleased to learn about your experience with Ryan. Thank you for the kind review and recommendation. It was a pleasure working with you at Wilde Subaru! Please let us know how we can serve you down the road.

February 26, 2023

If you’re looking to purchase a car this is the place to go. Ryan was an amazing sales rep. Greeted us when we walked in, gave us quick and easy numbers on some cars and let us test drive. The signing proce More

by Jordan Hug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Stetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Wilde Subaru responded

Hi Jordan, Thank you for sharing your recent sales experience with Ryan and the rest of our Wilde Subaru team. We strive to earn customers for life through transparency, efficiency and genuine service at each sale and service visit. Congratulations on your new vehicle! Please let our team know how we can assist you in the future!

February 22, 2023

We leased a Subaru a couple of times from this location, each time working with Mike Frank. Mike was helpful, knowledgeable, and professional. He answered all of our questions in a patient and friendly mann More

by Gary R
Recommend Dealer
Yes
Employees Worked With
Mike Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Wilde Subaru responded

Hi Gary, We want to give you a big thank you for the kind review, recommendation and shout out to our team member, Mike for the helpful, knowledgeable and professional service demonstrated. Thank you for being apart of the Wilde Subaru team! It was a pleasure working with you and we look forward to seeing you again in the future.

February 16, 2023

Brought my vehicle in because it needed rear bearings, i told Ryan it needed bearings, he understood. 8 hrs later got a call and they said bearings are good. It is the heat shield making the noise. I told h More

by Mikecesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Hinkle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Wilde Subaru responded

Hello, I regret to know that you are highly dissatisfied with the quality of service received. It certainly does not reflect my team’s standards regarding how they are expertly trained to provide absolute customer care. When you have a moment, please consider reaching out to me directly as I would like to learn more about your experience and hope to restore your level of satisfaction once again. Thank you, Kevin Schmidt kschmidt@gowilde.com Service Manager

December 20, 2022

Friendly but also very busy. Had Uber to work while working on car. Didn’t receive call if & when car was ready. After getting ride from co-worker still didn’t know if car was re More

by LITTLEDEBBY81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hinkle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dachowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Wilde Subaru responded

Hello, Thank you for taking the time to leave a review of your recent experiences. We apologize for the time it took to complete your vehicle repairs and maintenance. Our team strives to provide a first-class level of service for each and everyone of our customers. Therefore, we hope to work with you again in the future to provide you with a 5-star service experience. Until then, safe travels!

December 17, 2022

I thought bringing my car into a dealership would be a really good experience. I wouldn’t say my experience was that good. I had several concerns after picking up my car and then had to return to have my More

by JSCHROEDER324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Schmidt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Potter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Wilde Subaru responded

Hello, Thank you for the feedback. I am deeply sorry to see we fell short of your expectations at your last visit. We do strive to provide our customers with a first-class service experience at each appointment. At your earliest convenience, please reach out to me directly at the email provided below. I would like to learn more about your experience and how we can improve upon our level of service for your next visit. Thank you, Kevin Schmidt kschmidt@gowilde.com Service Manager

Dec 22, 2022 -

JSCHROEDER324 responded

Thank you for your response. I will follow up directly with you.

December 16, 2022

Your service here is excellent -- I wouldn't be travelling all the miles I do to have it serviced here if it were otherwise. Friendly service, efficient service, fair rates. God's Blessings, Mar More

by JAMES@JWARDLAW.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Passion Day-Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Driebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Wilde Subaru responded

Mary, We are thrilled to be reading about the excellent level of service you have experienced with our team. It was a pleasure working with you. Come see us again soon at Wilde Subaru. Until then, safe travels!

December 15, 2022

Just purchased a 2023 Outback from Wilde Subaru. I was not initially looking forward to the car buying process, but I can truly say that the folks at Wilde put my wife and I at ease. We worked wit More

by kostreva55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Strickling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kailee Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Wilde Subaru responded

Hello, thank you for the kind words and great review surrounding your sales experience with Kay. We are pleased to learn about the professional, knowledgeable and great communication you have received. Congratulations on your Subaru Outback. Those are fantastic vehicles! See you next time!

December 15, 2022

were very much on time, did the work in good time. The transportation driver we used was very nice and courteous! More

by GINGERAGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not remember name but was very nice!
Dec 15, 2022 -

GINGERAGEN responded

please do not post my name on the web!

Dec 16, 2022 -

Wilde Subaru responded

Hello, We are thrilled to learn about the timely and courteous level of service you have experienced with our Wilde Subaru Team. Please come see us again soon!

December 13, 2022

Hans was knowledgeable and easy to work with. Deal was fair. Lack of indoor showroom was a negative especially in the rain/sleet and cold. More

by RWRICH
Recommend Dealer
Yes
Employees Worked With
Hans Schneiker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Wilde Subaru responded

Hello, I'm happy to learn about your happiness while working with Hans on your purchase. Congratulations! Your feedback regarding our showroom during Winter weather conditions is appreciated. Your feedback will help us to improve our service to our future Wilde Subaru customers. I hope we will have the opportunity to work with you again in the future and provide you with a 5-star experience. Until then, safe travels! Joseph Hofstetter jhofstetter@gowilde.com General Sales Manager