
Wilde Toyota
West Allis, WI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Customer service Experience Excellent description of service performed,. My questions are always answered. Asked for next service appointment . Knowledgeable with all maintenance Excellent description of service performed,. My questions are always answered. Asked for next service appointment . Knowledgeable with all maintenance aspects of vehicle. always smiling and helping More
Great Customer Service Always has my oil change at Toyota, David is very nice and very helpful. My questions always answered. He’s very knowledgeable about cars. Excellent c Always has my oil change at Toyota, David is very nice and very helpful. My questions always answered. He’s very knowledgeable about cars. Excellent customer service. More
NOT TRUST WORTHY!!!!! Let me start off by saying I have been going to this dealership for 25 years and bought 5 vehicles from them. My wife owns a toyota camry which we onl Let me start off by saying I have been going to this dealership for 25 years and bought 5 vehicles from them. My wife owns a toyota camry which we only have it serviced at Wilde.On two previous occasions we took the vehicle there and they damaged her rims so bad, they had to send the rims out to be re-coated while we had to use a rental vehicle both times. both times they gave us and her a hard time dealing with this issue. 3 weeks ago I took her vehicle there for a simple tire rotation....service guy said 45 min....well 1 hour and 15 min. goes by and I go looking for service guy. I find him and says he was looking for me... I said I was in the waiting room where he told me to go...he has a handfull of severally damaged lug nuts and says they are having a very hard time getting them off her car. i said holy crap...looks like they are using wrong size socket..He then tells me I need all new lug nuts at 4 bucks a pop!!!! I said you guys damaged them..you need to replace them....well we had to go see the service manager to ok new lugs. this is the same guy we dealt with with the damaged rim issues...of course when i told him who I was he didnt remember me...so he oks lug nuts...I then tell him I dont appreciate getting lied to...he says who lied to you...i said service writer and mechanic who took off tires said these lug nuts were stripped when I came in....I said they were most definetly not...I gave him one more chance to save himself and again he insisted they were severally damaged when I brought the car in.....so I proceeded to pull out my phone and show him time stamped pictures that I took 15 minutes before bringing the car into their garage that clearly shows each rim with perfect lug nuts that you can zoom in and clearly see....BUSTED!!!! .Dealt with 2 guys there now and the last guy told us he woukld contact us and still havent heard from him in 3 weeks...nice customer care...I also filed a complaint with Toyota... More
Great Transaction PJ was great to work with! He had product knowledge and patience to help me through the leasing process. I was transitioning from a Lexus sedan to a PJ was great to work with! He had product knowledge and patience to help me through the leasing process. I was transitioning from a Lexus sedan to a Tacoma 4x4. So there were many questions, as well as a wait for the 2018 Tacoma to be delivered before my Lexus lease was up. PJ put me at ease that the truck would be there in time! I would highly recommend both PJ and Wilde Toyota!! More
Customer service is their #1 priority I highly rate this dealership because customer is always first.My experience began with the salesman greeting me upon arrival. Dave S. is awesome. He I highly rate this dealership because customer is always first.My experience began with the salesman greeting me upon arrival. Dave S. is awesome. He found me the vehicle that I looking for. He answered all my questions and made me feel #1. Every person that I worked with at Wilde was very professional and friendly. John also did an excellent job in finance. If you are looking for a car you can't go wrong with the Toyota brand and make sure you see Dave S for your next car purchase. More
Always very educational and helpful! David has helped me with the past couple of oil changes and only have great things to say. He is very personable and realistic about proposed work for David has helped me with the past couple of oil changes and only have great things to say. He is very personable and realistic about proposed work for your vehicle. He answers any questions that you may have. I highly recommend working with David! More
Resolved All issues are resolved, I have nothing to say as far as anything negative. I am sure this is a great place go for it! All issues are resolved, I have nothing to say as far as anything negative. I am sure this is a great place go for it! More
Amazing! Mike takes his time and finds the right car for your price range. He has great customer service skills and super friendly. Go to him if you want someo Mike takes his time and finds the right car for your price range. He has great customer service skills and super friendly. Go to him if you want someone who cares and doesn’t push you to buy just any car! We have bought 2 cars from him already and will continue to buy cars from him. More
Always on top of the game I rarely check my cars for recalls but David is always on top of his game. Every time I go to Wilde Toyota for a car service, he always tell me whene I rarely check my cars for recalls but David is always on top of his game. Every time I go to Wilde Toyota for a car service, he always tell me whenever there's a recall on my cars without me asking. My 2012 Toyota Sienna is my third car he told me about for recall and is currently getting fix. Continue to do the good work. More
Great Hmong Finance Guy Not because he's Hmong but because of his understanding, knowledge and friendliness of service that I got to share. We were at the dealership for som Not because he's Hmong but because of his understanding, knowledge and friendliness of service that I got to share. We were at the dealership for some time as we were testing out cars until we made the selection. It was a long hot day. We bought my mom's new 2016 Sienna and my brother's new Highlander last year and he made the paperwork side very simple and easy to understand, not just for me but my mom and brother as well. It was simple and quick. I highly recommend him to everyone. More