Williamsburg Chrysler Dodge Jeep RAM

Overall experience purchasing a new vehicle with Williamsburg Chrysler dealership in Williamsburg VA was a pleasant experience. The sales staff was patient and very helpful during the sales process Williamsburg Chrysler dealership in Williamsburg VA was a pleasant experience. The sales staff was patient and very helpful during the sales process. More

I was looking for a car that got better gas mileage and I looked online and sent in a email about one and right away I had a email and phone call from the Keith Hassan. I set up a time with him and before I looked online and sent in a email about one and right away I had a email and phone call from the Keith Hassan. I set up a time with him and before I knew it I was in my new car and loving life. Keith was great to work with and Jeff Hunter finished the deal off and made it easy. I will recommend Williamsburg Chrysler Jeep Dodge Kia to anyone I know. They make it fun and easy to buy a car! Thanks again Guys!!! Jennifer More

This was my second time trying to buy a car from this This was my second time trying to buy a car from this dealer; and both time the sales manager wouldn't talk to us when we could not reach an agreeme This was my second time trying to buy a car from this dealer; and both time the sales manager wouldn't talk to us when we could not reach an agreement on the price with the sales person, This last time the sales person called him to come out and talk to us and he said no. That right there changed my mind about buying a KIA Sedona for the first time; after saying how great my van looked they offered me 3,000 for it then 5000; finally two days later Tyler called me and offered 6000 for it but I was so mad I said no and I went to Casey Toyota; they were OK but the price was not right. I made an offer on a 2011 Sienna to McGeorge Toyota in Henrico County and in two days the deal was closed. Apparently dealers in Williamsburg think that because we live here we have $$ to waste. Williamsburg KIA has a sales manager who apparently is to lazy to get out of his chair and talk to customers. Of course when he has it his way he is probably different. My son had the same experience with this so-called manager and ended up riding a train to Fredricksburg to buy there. Moises Lopez Williamsburg, VA More

Fantastic experience. We had been looking in the Hampton Roads area for a Jeep for over a month, and were very unhappy with the customer service we were receiving at the dealerships by us. Finally, we look Roads area for a Jeep for over a month, and were very unhappy with the customer service we were receiving at the dealerships by us. Finally, we looked online at Williamsburg Jeep's website, and spoke on the phone several times with them. At this point, we were very leery of driving the hour and a half to be disappointed yet again by a salesman who had promised one thing on the phone, but had a completely different story when we arrived! Totally different with these folks. Polite, helpful, genuinely friendly and patient, their team found us the exact Jeep we wanted, down to the color (which was the least important detail at that point- but they found it!), at an out-of-state dealership. Very excited we had finally found the one we wanted, we were still a little skeptical of having the price change on us again. They emailed us the price so we could have it in writing, and upon arriving at the dealership- same service we had received over the phone. No last minute changes, no hassling, just friendly and exceptional service from the whole team. This was my first time purchasing a new vehicle- I had always bought used in the past- and (not including the dealerships in the Norfolk/Chesapeake/ Virginia Beach area) the team at Williamsburg made it a fantastic, comfortable, pleasant experience. I will definately do business with them again, and give them my highest recommendation. More

We bought a new Kia Rondo from Williamsburg Chrysler-Jeep-Kia on February 29, 2008. I suppose we all have some horror tale from a car dealer’s showroom, but our sales experience at this dealer Chrysler-Jeep-Kia on February 29, 2008. I suppose we all have some horror tale from a car dealer’s showroom, but our sales experience at this dealership was extremely pleasant- actually fun! Our sales associate, Mr. John Bonnet, was delightful to work with and we enjoyed the day thoroughly. But what really impressed us about this dealer was our experience with the management and service department a few days later. We had taken the vehicle in for a minor adjustment that required it to be placed on a lift, and during the service the technician noticed that a nail had lodged into the sidewall of one of the tires. Sidewall damage to a tire cannot be repaired, and we were faced with the unpleasant prospect of having to buy a new, not inexpensive, tire after only 126 miles of driving our brand new, off-the-showroom-floor, car. Tires are not covered by basic vehicle warranties, and we had not bought a road-hazard tire warranty, so we were legitimately responsible for the costs associated with the tire replacement, no matter how unfair or unpleasant that may seem to be. But Williamsburg Chrysler-Jeep-Kia offered, not agreed to, but offered to pay all costs associated with obtaining and installing a new tire for us so that we had no out-of-pocket expense. They ordered the tire for us, gave us a ride home, installed and balanced the tire the next day, and we had our new car again. This is how neighbors used to treat neighbors, and it is wonderful to have dealers like this one in our community. By the way- Kias have one of the best warranties available anywhere and, according to many industry reviewers, their cars rival Toyota and Honda for fit and finish, so if you are considering a new car, check out Williamsburg Chrysler-Jeep-Kia. Art and Linda Phelps 2504 William Tankard Drive Williamsburg, VA 23185 259-9668 More