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Williamson Buick GMC

Miami, FL

4.5
2,403 Reviews
Williamson Automotive is one of the leading dealerships in South Florida. Founded nearly six decades ago, the dealership specializes in American luxury brands. Over the years, Williamson has built a loyal client base, in fact, a large portion of the business comes from existing clients. The owners are very involved in the vision of the business and also within the community. Williamson Automotive in dedicated to building it's brand on integrity and long-term vision. They seek to establish relationships within the community and guide clients to purchase the ideal vehicle for their lifestyle. They communicate value, elegance and impeccable service all while providing a welcoming environment where clients and employees feel like family.
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7815 SW 104th St

Miami, FL

33156

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Showing 2,403 reviews

December 08, 2021

My appointment for an oil change was at 11:30 am; however , it took over 2 hours to complete the oil change. What’s the purpose of setting up an appointment if it is not going to be honored? I wasted too muc More

by KKELLEY1026
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tony Martinez
Dec 22, 2021 -

Williamson Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 08, 2021

Always had a good experience here! The service is amazing! I recommend this to anyone in need of their services. More

by Yurisel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara, Skip Moosang, Alfonso Robleto
Dec 10, 2021 -

Williamson Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your experience completely painless. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 08, 2021

Very good experience as always. Like very much my Very good experience as always. Like very much my service advisor. He always takes very good care of me. More

by CHAMPIONRARECOINS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Dec 10, 2021 -

Williamson Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 07, 2021

Excellent service!! This is my 4th lease with Williamson and I keep renewing because of the great service!! More

by MANUEL_CORNIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Dec 09, 2021 -

Williamson Buick GMC responded

Congratulations Manuel! Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

December 06, 2021

Picked up the Hummer Charged $600+ and the car gear and starter was inoperable. The Hummer is still there. Very upset. Car was never checked before calling me and saying everything was fixed. More

by tgyori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland was also great.
Dec 22, 2021 -

Williamson Buick GMC responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 04, 2021

Excellent. Maintenance the same service for ever, keep the same responsabilidades. The service was excellent More

by ILI_ZENON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Dec 06, 2021 -

Williamson Buick GMC responded

Hello, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 04, 2021

We feel comfortable in the dealer , and the attention was excellent. The service was excellent too . Keep in this way always . Thank you !!! More

by ILI_ZENON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Dec 06, 2021 -

Williamson Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 03, 2021

Long wait … good service after all no more to say if the managers were more interested they will let us go faster. More

by leviviane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Williamson Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 03, 2021

Great service. Very professional explaining with details all related about the vehicle maintenance. Alfonso Robleto , thank you . More

by vicpaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Dec 06, 2021 -

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 01, 2021

Salesman is terrible. Offered 23k on the car you guys offered 29k. Never leasing again. More

by LUIS.NASIFF
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Carbonell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Williamson Buick GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

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