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Williamson Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
2,397 Reviews
Williamson Automotive is one of the leading dealerships in South Florida. Founded nearly six decades ago, the dealership specializes in American luxury brands. Over the years, Williamson has built a loyal client base, in fact, a large portion of the business comes from existing clients. The owners are very involved in the vision of the business and also within the community. Williamson Automotive in dedicated to building it's brand on integrity and long-term vision. They seek to establish relationships within the community and guide clients to purchase the ideal vehicle for their lifestyle. They communicate value, elegance and impeccable service all while providing a welcoming environment where clients and employees feel like family.
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7815 SW 104th St

Miami, FL

33156

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Showing 2,397 reviews

October 10, 2022

They do not know what they are doing at this dealer Repaired my Cadillac escalated Broke down 2 days later More

by Cadillac escalade esv
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Carlos Gomara
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Oct 11, 2022 -

Williamson Buick GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Juan Santos Service Director juans@wagmiami.com

October 08, 2022

Excelente service road side assist wry pleased and satisfied and amazed and confident that road side assist come quickly and serviced is next to none of Miami More

by offers.hikes-0m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2022 -

Williamson Buick GMC responded

Thank you for your perfect review! Sincerely, Juan Santos Service Director juans@wagmiami.com

October 07, 2022

I had an appointment and my oil change was completed in a timely and professionally manner Thank you More

by SCOTTAPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
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Oct 10, 2022 -

Williamson Buick GMC responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Juan Santos Service Director juans@wagmiami.com

October 06, 2022

I was very impressed with the quality of service and the short amount of time it required More

by wdshepard4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yair Garrido
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Oct 07, 2022 -

Williamson Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 06, 2022

Williamson is a great dealership that is always professional with no games. Very happy with their service.Thank you! More

by tamaan05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2022 -

Williamson Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

October 05, 2022

Post COVID delays etc It’s been 2 months in service At what point does this stop My service advisor is fantastic and therefore I have been patient but it comes to a point that this is ridiculous. H More

by EPUIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruno Zayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Martinez - 5 star
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Oct 05, 2022 -

Williamson Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Juan Santos Service Director juans@wagmiami.com

October 05, 2022

Compre un servicio de mantenimiento por $799 y ahora resulta que dicen que está expirado , jamas me dijeron que eso expiraba con el millaje o en determinada fecha, en fin que lo he usado pocas veses, as More

by Sarah de la Osa
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Carmen Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2022 -

Williamson Buick GMC responded

Esta no es la experiencia que queremos generar, Sarah. Por favor communiquese con nosotros para solucionarla juntos. Sincerely, Juan Santos Service Director juans@wagmiami.com

October 05, 2022

Williamson Cadillac is the for sure best! Mike is great! They’re all professional and courteous. Customer satisfaction is awesome More

by jimmyfranklin2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike,
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Oct 07, 2022 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

October 04, 2022

Good services. Online and fast. Great customer services from Carlos as well,m, good experience. More

by FDEBERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Report | Print
Oct 06, 2022 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

October 04, 2022

I bring my truck for service and right mirror was broken after car wash it took 2 weeks to find a replacement and no update was given during the 2 weeks More

by DRDUARDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alberto, Carlos Gomara
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Oct 06, 2022 -

Williamson Buick GMC responded

This is not the type of experience we seek to provide. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. Sincerely, Juan Santos Service Director juans@wagmiami.com

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