Williamson Buick GMC - Service Center

I had an appointment for 10:30 and arrived a bit early however my 1:30 minute appointment turned into 2:30. Staff was a bit rude and loud when I questioned the delay (Alfonso) giving me an explanation ab however my 1:30 minute appointment turned into 2:30. Staff was a bit rude and loud when I questioned the delay (Alfonso) giving me an explanation about Covid issues as if I wasn’t aware! Once car was ready I was told to pick it up at the valet and after waiting about 10 minutes I was asked if I wanted my car washed. I declined because it should have been done before the car was released and not after the fact and delaying me even more. More

The service is fast and the customer's needs for continuous transportation are met. I am very happy with Williamson Cadillac continuous transportation are met. I am very happy with Williamson Cadillac More

I had an amazing experience when nobody else could give me the car these people got it done with a smile and without gouging me. me the car these people got it done with a smile and without gouging me. More

Good customers service. Staffs were very nice and patient. I’ll be back next time for sure patient. I’ll be back next time for sure More

Although the repair was an easy fix for an experienced technician, the charge was very reasonable. technician, the charge was very reasonable. More

Tony was extremely helpful and attentive, he tried his best to get my car serviced quickly. best to get my car serviced quickly. More

Skip is always attentive to our needs, and does his best to appease. The young lady who runs the car rental agreements is also very courteous. The only issues I have is the length of your time the car was to appease. The young lady who runs the car rental agreements is also very courteous. The only issues I have is the length of your time the car was in repair. More

Drop off the vehicle was perfect the pick up was a little wild other than that it OK wild other than that it OK More

Alphonso was friendly and professional. He made a stressful experience go smoothly. He deserves a raise stressful experience go smoothly. He deserves a raise More

The person that helped me for a recall issue was very un knowledgeable with any thing that he said. I came in for a recall ABS light and another stab light that the recall letter said from Cadillac. He said knowledgeable with any thing that he said. I came in for a recall ABS light and another stab light that the recall letter said from Cadillac. He said it would take 3 hours it took 1. When I got the car back I noticed that the ABS light was still in with the others. Went back, he rudely said I would have to pay $75. To see why the lights on the dash where still on. Michael V was the guy that helped me. Or Mike V . I think he doesn’t know how to work with customers. The first thing he said after he greeted me was he has to go to the bathroom ? More