
Williamson Cadillac
Miami, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Me encanto el lugar y el vendedor guillermo el mejor me ayudo en todo lo que necesitaba muy agradecida ayudo en todo lo que necesitaba muy agradecida More
Me encanto el lugar y el vendedor guillermo el mejor me ayudo en todo lo que necesitaba muy agradecida ayudo en todo lo que necesitaba muy agradecida More
What an amazing young man Jorge Gonzalez very professional. He made my experience wanting to come back. More sales associates should take a lesson from this kindhearted and knowledgeable salesman professional. He made my experience wanting to come back. More sales associates should take a lesson from this kindhearted and knowledgeable salesman. More
EL SEÑOR YAIR GARRIDO UN SUPER PROFECIONAL UNA PERSONA AMABLE AGRADABLE RESPETUSO SE MERECE TODO EL RESPETO EN 20 AÑOS QUE LLEVO YENDO A DILER NO HABIAMOS ENCONTRADO A UNA PERSONA COMO EL GRACIAS YAIR ERE AMABLE AGRADABLE RESPETUSO SE MERECE TODO EL RESPETO EN 20 AÑOS QUE LLEVO YENDO A DILER NO HABIAMOS ENCONTRADO A UNA PERSONA COMO EL GRACIAS YAIR ERES EL MEJOR More
I bought my car and the next day I had a problem with the module. I was stuck on the turnpike until Larry from roadside assistance came to help me. He was extremely kind and even went with me to the dealer. module. I was stuck on the turnpike until Larry from roadside assistance came to help me. He was extremely kind and even went with me to the dealer. However, I was very disappointed with how John Varela spoke to me. He told me I would have to wait an hour, and then he told Larry that I didn’t want to wait and asked if he wanted to repair the car for me. I did not appreciate his attitude or the way he handled the situation. More
Welcoming and helpful personnel. Quickly jump to my reason for service visit. waiting room was clean and with snack & coffee; very welcome for early Saturday service. Quickly jump to my reason for service visit. waiting room was clean and with snack & coffee; very welcome for early Saturday service. More
Muy profesionales y una arn Nico de excelencia, recomiendo que lo visiten para que se sientan satisfechos. Mil gracias recomiendo que lo visiten para que se sientan satisfechos. Mil gracias More
The sales department is good. Service not so much. I was charged $3000.00 and the repair was not fixed. Took vehicle back and they determined the battery was causing the problem. Service not so much. I was charged $3000.00 and the repair was not fixed. Took vehicle back and they determined the battery was causing the problem. No attempt to rectify the 3000 charge More
My 2007 Escalade was towed in to dealership, unable to start with an engine code " reduced engine power". It took two weeks for my mother's vehicle to be evaluated. When vehicle was fixed, I took delivery start with an engine code " reduced engine power". It took two weeks for my mother's vehicle to be evaluated. When vehicle was fixed, I took delivery of escalade and the driver side windsheild wiper was missing and the metal windsheild wiper arm without the wiper blade scraped across the driverside windshield. John was very instrumental in fixing the issue since the blades were no longer in stock. One of the staff were able to locate the new blades then they were installed 45 min later. Please have staff inspect vehicles prior to delivering to customer. Every staff member has an integral part in customer service and quality control. When one system fails, it is reflective upon everyone. Please make provisions with in-operable vehicles towed in as an emergency to have a quick evaluation for the vehicles to be prioritized based on diagnosis and not left on back lot for two weeks before being looked at. By doing so the customer is informed sooner. Maybe a tech can be assigned to such vehicles and have a better vehicle turn around time and customer experience. Time is money not only for your dealership but your customers too! More
Friendly, fast service, efficient, great customer service! All my issues resolved In a timely manner. service! All my issues resolved In a timely manner. More