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Williamson Cadillac - Service Center

Miami, FL

4.7
3,184 Reviews

3,184 Reviews of Williamson Cadillac - Service Center

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August 05, 2023

Always comfortable being there to have my cat serviced. Enjoyed the short wait time for my tire rotation and oil change. Love you all.provide refreshments too. And can't beat my great service rep! More

by Cathie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
August 05, 2023

Service/labor always takes excessive amounts of time. Something that should take a few hours takes 5 days. Vehicle issues don't get corrected. More

by Captainmickeyfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Fernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2023 -

Williamson Cadillac responded

We apologize your service visit took longer to complete than expected, Thank you for your business.

August 04, 2023

This dealer sold me a new car with a broken OnStar system. Trying to make an appointment to get it fixed but it’s difficult to reach the service representative. In addition, I was told that I would ha More

by KTROITINO
Recommend Dealer
No
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara
Aug 04, 2023 -

Williamson Cadillac responded

We are sorry to hear you are having a problem with your new vehicle. Your salesperson is going to contact you as he was unaware of this and see what can be done to expedite the repair. Thanks for your patience and business.

Aug 04, 2023 -

KTROITINO responded

Thank you for your response.

August 04, 2023

my service manager kept me updated on my part, then scheduled a remote service technician to come to my home and install the part. More

by tim.dunigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason - 24 hour remote technician
August 02, 2023

Great customer services in dealer staff and sales department we will make business again in this year More

by RCARDET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Valladares
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

Everytime I take My Cadillac For Service or Buy a New Car it Feels Like Home . Thank you Williamson Team More

by arnie1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fede Prudhomme
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

Excellent service! Knowledgeable employees! Minimal wait time from beginning to end of service time..highly recommend… More

by CPORTELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

Tony Martinez. Always keeping me informed . Amazing Customer service. After Drive my 2021 Cadillac Xt5 from Deltona Florida also got a back Clean a ready to go ba More

by arnie1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

Ralph was very good. Listened well and found me the car that fit my needs. the financial guy Cesar was not good, arrogant and not courteous to women. I really like Ralph More

by MARGARITA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Rojas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales manager good too
July 29, 2023

John helped me tremendously! He always takes his time with customers and got my car back to me in less than a day! More

by LARRANZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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