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Williamson Cadillac - Service Center

Miami, FL

4.7
3,177 Reviews
Call Service Center (305) 670-7100

3,177 Reviews of Williamson Cadillac - Service Center

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November 01, 2021

Excelente atención al cliente. Buen confort y calidad del local. Me encanto el servicio. 100 por ciento recomendado. More

by Denisse
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
La señora del café , muy atenta , Carlos Gomara
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Nov 03, 2021 -

Williamson Cadillac responded

¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2021

I have been with Williamson for 9 years, excellent, courteous service, Skip is excellent and knowledgeable, great dealer More

by AABMD2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
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Nov 03, 2021 -

Williamson Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2021

Extremely Disappointed!!! Car was in the dealership for 9 Days when car was pick up work had not been accomplished. Car was received extremely dirty, somebody had wet and muddy feat stepped all over mat an More

by MACELLIOTT313
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Juan Alvarez
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Nov 02, 2021 -

Williamson Cadillac responded

We apologize for this experience. Please contact me so we can get your concerns addressed. Juan Santos Service Director juans@wagmiami.com

Nov 02, 2021 -

MACELLIOTT313 responded

My email macelliott313@comcast.net My phone number 305-412-1770

November 01, 2021

Great service. Easy to make appointments. Love the coffee. Price is right no More words come yo mind More

by Robertson\piedad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara, Mickey Barrios
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Nov 03, 2021 -

Williamson Cadillac responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2021

Very rude customer service made me feel uncomfortable staying there first class is looking to change places to do business More

by newagenoel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2021 -

Williamson Cadillac responded

Thank you for taking the time to share your recent experience at Williamson Cadillac. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 31, 2021

Thankful for the immense professionalism and availability of a loaner vehicle. Communication with the staff exceptional. More

by AKNIGHTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 30, 2021

My experience was very good from the drop off to the pick up. Very professional More

by Kernsthr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 29, 2021

Alfonso was amazing person ! He helped me a lot :) he was the best!! very good customer services excellent More

by Misael barcenas
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
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Nov 02, 2021 -

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 29, 2021

they explained everything to us very courteously,The attention was excellent we waiting for the response,thank you More

by MARIAELENAVASQUEZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey Barrios
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Nov 02, 2021 -

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 29, 2021

Outstanding job taking care of our problem; excellent customer service. Young man who came out did a great job. More

by Tkruczek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Williamson Cadillac responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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