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Williamson Cadillac - Service Center

Miami, FL

4.6
3,237 Reviews

3,237 Reviews of Williamson Cadillac - Service Center

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November 17, 2021

Friendly, timely service. Mr. Varela, my service advisor was helpful and pleasant. The valet service returned my car freshly washed and the wait time was minimal. More

by PLARCADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 13, 2021

Great service staffGood quality workGood attitude and Great service staff Good quality work Good attitude and communications Not happy with the oil change being charged For 10 years I used your leases More

by Jorge Azze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara, Mickey Barrios, Skip Moosang
Nov 16, 2021 -

Williamson Cadillac responded

Jorge, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 12, 2021

Love the service. Love the cars. I only shop at Williamson Cadillac. We have two cars in the house hold both Cadillacs More

by CBERNAL32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Robleto
Nov 16, 2021 -

Williamson Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 12, 2021

They are my preferred service provider for roadside assistance. Courteous personnel provide timely response, will not disappoint! More

by Rafael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 16, 2021 -

Williamson Cadillac responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 11, 2021

Great customer service ever seen. Very pleased and happy with the service provided to my car. More

by Marisela1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey Barrios
Nov 15, 2021 -

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 11, 2021

I am waiting for my repair estimate 55 hours with an appointment. Still nothing. I was told 24hrs ago that I was next in line.Horrible Service! Never have I waited so long ! More

by CATHTRR
Recommend Dealer
No
Employees Worked With
Richard Loero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Williamson Cadillac responded

Thank you for sharing your experience with us. Here at Williamson Cadillac, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 10, 2021

The service is always great! Great loaner! Skip was very helpful. Employees are always helpful and courteous. More

by CHARLIEBERNDT62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Nov 11, 2021 -

Williamson Cadillac responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 08, 2021

Excellent service, excellent service advisor, overall the experience was excellent as usual, we’ve been going for years and service has always been excellent More

by MERCY.220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Nov 10, 2021 -

Williamson Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 08, 2021

Good Service and good attention, personnel provide information obout any services that car needed. Thank More

by vilatomanuel21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Williamson Cadillac responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 07, 2021

Great Service! Was able to drop off the car quick and received a text once the car was ready. More

by cmunguia305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Nov 09, 2021 -

Williamson Cadillac responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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