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Williamson Cadillac - Service Center

Miami, FL

4.6
3,245 Reviews

3,245 Reviews of Williamson Cadillac - Service Center

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September 09, 2021

Very smooth transition between dropping off your car and getting a loaner vehicle. The staff was professional and went out of their way to make you feel welcome. More

by mayorgaor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember the names
Sep 13, 2021 -

Williamson Cadillac responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 08, 2021

Williamson automotive group service department is professional courteous I’m just not a number of a person helpful all the way through Another thing but the service department it is spotless clean More

by Grant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine chambers, Mickey Barrios, Skip Moosang, Alfonso Robleto
Sep 10, 2021 -

Williamson Cadillac responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 06, 2021

Very clean, courteous personnel, refreshments offered. Only complaint is long wait for oil change. Car returned washed. Advisor friendly and knowledgeable.gave good tips and advise More

by ani_alvarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Williamson Cadillac responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 06, 2021

It is the best!!! I recommend this dealership to friends and family. Great customer service. Hope to soon buy my next vehicle here Thank you More

by crvq004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Barraque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Williamson Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 06, 2021

From beginning to finish I received top notch service. My service advisor was professional, honest and friendly. The waiting room was cozy and comfortable. I will recommend this shop to my friends. Thanks More

by Cadillac service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Sep 08, 2021 -

Williamson Cadillac responded

We cannot thank you enough for your wonderful review of Williamson Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 06, 2021

Nice staff and excellent service. I would highly recommend them to others. The waiting area was very comfortable and they gave me yummy treats too. More

by Francesnob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Sep 08, 2021 -

Williamson Cadillac responded

We appreciate your input, Francesnob. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 04, 2021

The folks at Williamson Cadillac really make the process of bringing your car for service a seamless and an expeditious experience. Keep up the good work. More

by EABS22
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rita Parker , Alfonso Robleto
Sep 08, 2021 -

Williamson Cadillac responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 03, 2021

Not good service or fair or honest with the account charged . Prices are not reasonable .We have been loyal clients and have not received the correct response from you. More

by rafaeliduany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I can’t remember the name of the person who did the work .
Sep 03, 2021 -

Williamson Cadillac responded

It seems your recent visit wasn’t up to our normal standards of care If you wish to discuss further please contact me directly Juan Santos Service Director Juans@wagmiami.com

September 03, 2021

Quick, easy, efficient and job completed perfectly. Visits are always convenient and John always does a great job making sure everything is taken care of. More

by DRRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 03, 2021

they left my car messy, They told me a price over the phone and another at the dealer, They told me I had to pay a price and it turned out that it was another price More

by Lumi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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