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Williamson Cadillac - Service Center

Miami, FL

4.6
3,253 Reviews

3,253 Reviews of Williamson Cadillac - Service Center

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July 20, 2021

Customer friendly. I was scheduled and my appointment was on time. The service advisor, Skip, was very personable and knowledgeable. He advised how long the service would take and they met the time frame. More

by RKAT50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Jul 22, 2021 -

Williamson Cadillac responded

Hi, and thank you for this great review! We're happy to hear that Skip took care of you! They are a great asset and we appreciate all that they do. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 16, 2021

The entrance to the service department looked hectic but organized . Service advisor Mike P was excellent and very helpful. It was all very organized snd clean More

by Alamas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike P
Jul 20, 2021 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 16, 2021

This is not the same dealership of old. The service dept. has gone to crap. Not a good experience the last few visits, done. Done More

by tburke3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike mckennson
Jul 19, 2021 -

Williamson Cadillac responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 16, 2021

The serviceDepartment was Excellent..MyServiceRep took The service Department was Excellent..My Service Rep took care of me Right away and I was on my Way.the I was a Great experience. More

by V.SCAVO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey Barrios
Jul 20, 2021 -

Williamson Cadillac responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 15, 2021

The whole team was nice and the service was just unbeatable. I was completely satisfied. I would recommend Williamson Cadillac to anybody. I will come back for anything I may need. More

by abmapharma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara, Skip Moosang, Alfonso Robleto
Jul 19, 2021 -

Williamson Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 15, 2021

Friendly staff, knowledgeable people, excellent service and on time appointment service. Thank you carmen for getting me in and out of service in minimal time. More

by Elbaval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Williamson Cadillac responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 15, 2021

This declaration is clean and when you first arrive for service appears very organized and professional. However their process to pick up your vehicle needs improvement. More

by Ssingleton2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Williamson Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 15, 2021

Excellent customer service and employees treat you very nice. It was an overall great experience to come to this dealership and purchase my new Cadillac! More

by MEYER_KIMBERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alfonso Robleto
Jul 19, 2021 -

Williamson Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 15, 2021

Customer service was truly amazing. Alfonso made it the best experience I've ever had at any dealership. He kept me updated on the service being provided ar all times. More

by Littlerob1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Jul 19, 2021 -

Williamson Cadillac responded

Hi and thanks for the great feedback! We're very happy that Alfonso was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 14, 2021

Excellent! I have Skip Moo Sang as my service advisor. He is the best. Skip always surpasses expectations. He has been my service advisor for 15+ years. More

by ARMANDOII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Jul 16, 2021 -

Williamson Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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