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Williamson Cadillac - Service Center

Miami, FL

4.7
3,307 Reviews

3,307 Reviews of Williamson Cadillac - Service Center

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April 08, 2025

Exemplary service with details of quality and care towards the client, wouldn’t go anywhere else. More

by Freedom Doctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Williamson Cadillac responded

Thank you for your glowing review! Providing exceptional service is our priority, and we’re delighted we could exceed your expectations.

April 08, 2025

The car I took in belongs to my now deceased father. He passed on March 2nd. It had under 9,000 miles on it, tires were original. I had blown 2 tires while runnings errands for his funeral preparations. More

by VSUAREZ6368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie Reyno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Williamson Cadillac responded

We deeply regret the circumstances surrounding your experience and understand how difficult this time must be for you. Please know that your concerns matter to us, and we are here to support you however we can. Feel free to contact me at janelysp@wagmiami.com, as I'd like to have a better understanding of your experience with our service department.

April 08, 2025

This dealer had my car for over 2 weeks and were not able to repair anything. It has been over a months that I have been waiting for a part to fix the blinker. I have not received any confirmation that the p More

by DPEREZ058
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yair Garrido
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Williamson Cadillac responded

We truly regret the delay and any frustration this has caused. Yair will be reaching out to provide you with an update and ensure this matter is resolved as soon as possible.

April 07, 2025

Julio provided excellent customer service. He was timely in communicating, provided accurate repair timelines, and did an excellent job in getting our vehicle up and running quickly. More

by Hustoncarcamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio in service department
Apr 10, 2025 -

Williamson Cadillac responded

We’re delighted that you had a great experience! Your feedback is invaluable to us, and we’re always happy to assist you.

April 06, 2025

Mr Varela Was great, he helped me even though he is not the one who regularly does, took care of my car and offered me excellent service I was very pleased. More

by Nat Perez -Abreu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Williamson Cadillac responded

Thank you for taking the time to share your feedback! We take great pride in delivering outstanding service, and we’re thrilled you enjoyed your visit.

April 06, 2025

Outstanding customer service. I really appreciate the professionalism everyone has there. Look forward to seeing those guys again in my next service and/or factory recall. More

by michaelmarti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Williamson Cadillac responded

Providing an exceptional experience is our top priority! We’re grateful for the opportunity to serve you and we appreciate your review.

April 04, 2025

John is always helping with issues. He always take great care of my truck. Thank you More

by kgplumbing
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Williamson Cadillac responded

We appreciate your feedback! Providing top-notch service is always our goal.

April 04, 2025

Tony Martinez is my service advisor for a long time he is very efficient and courteous. I am satisfied with his service. More

by Olga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Williamson Cadillac responded

Thank you for your kind words! We'll be sure to pass them along to Tony Martinez. We look forward to continuing to serve you with the highest level of care.

April 03, 2025

I always get friendly and prompt customer service at the location on 104 and US 1. More

by rhondita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Williamson Cadillac responded

Thank you for taking the time to share your positive experience with us!

April 03, 2025

My service advisor Julio López made everything easy and seamless. Highly recommend Julio & Williamson for all your automotive needs. More

by EdR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Lopez
Apr 04, 2025 -

Williamson Cadillac responded

We’re happy to know you had such a seamless and pleasant experience—thank you!

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