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Williamson Cadillac - Service Center

Miami, FL

4.7
3,182 Reviews

3,182 Reviews of Williamson Cadillac - Service Center

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February 18, 2021

Good service and good attention. I am happy with the quality of the service. Worked very professionally and very attentfull. Good good good good y good to reach the 25 word minimum on the review More

by Will232613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 17, 2021

Well, I am very happy with my GMC (my third) the personal are very nice and professional. The service was relatively fast. I think that force to use 25 words minimum will discourage future participation. More

by APEREZSMT@yahoo.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Lady who help with the breakfast buffet
Feb 19, 2021 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 16, 2021

As always, from initial greeter to my Service Advisor John Varela, to Service Manager - to cashier and delivery person - my service experience was courteous, friendly, and efficient. Waiting area is com More

by GWYNETH CLARKE-BELL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey Barrios, Skip Moosang
Feb 18, 2021 -

Williamson Cadillac responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 15, 2021

Great service indeed!! Alicia was courteous as always!! Very grateful to have Williamson Cadillac taking care of my new truck service!! Truck was ready in no time!! More

by BUILDINGMGTSERVICES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 15, 2021

Great service as always, got the free shuttle and they washed the car!!! These are great extras to have in the dealer service. I appreciated. More

by marie_velez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Williamson Cadillac responded

Marie, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 13, 2021

Helpful and courteous. I was offered a rental car due to the time that it would take to complete the work on my car and I was very thankful. More

by BLOUARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Feb 17, 2021 -

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 12, 2021

There's always something wrong with my car a tear here a tear there they always move my seating arrangements. Also they never top off my fluids when ask. More

by STORE2439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Skip Moosang
Feb 12, 2021 -

Williamson Cadillac responded

Thank you for your review and comments. We will share this with our team to improve our services in the future.

February 12, 2021

Carlos in the service department is the best! His Carlos in the service department is the best! His Customer service and ability to look after your needs are superb. Very pleased with Carlos at Wi More

by Alfonsochavez22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Barbachan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Barraque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara
Feb 17, 2021 -

Williamson Cadillac responded

Hi Alfonso and thanks for the great feedback! We're very happy that Carlos was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 11, 2021

Hello, a few days ago I attended Williamson's service department, wonderful experience, we were very satisfied, The man who helped me was very kind and solved all my problems More

by MARGARITAGONGORA05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Williamson Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 10, 2021

Always an excellent experience! The team is always punctual, very communicative, well trained, with excellent experience. Williamson will remain me go to dealer for service and car purchases. More

by Andy Ramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara, Mickey Barrios
Feb 12, 2021 -

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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