Williamson Cadillac - Service Center

The reason we purchase our cars at Williamson is because of the service. Tony Martinez and Carmen Alicea are great. I recently purchased 4 new tires they were not in stock so I told Carmen to order and let of the service. Tony Martinez and Carmen Alicea are great. I recently purchased 4 new tires they were not in stock so I told Carmen to order and let me know when they arrive. She called me at 3:00 and took the car in at 3:30. They aligned the car replaced all 4 tires in one hour. More

I thought the process of leaving my car for an oil change took too long about 40 minutes. My service person Carmen however is awesome. Very friendly and helpful. took too long about 40 minutes. My service person Carmen however is awesome. Very friendly and helpful. More

Williamson Cadillac / GMC is and excellent dealer, the service department is very professional and helpful , the waiting area of service dept., is very accommodating and a very good coffee service .. service department is very professional and helpful , the waiting area of service dept., is very accommodating and a very good coffee service .. More

The service department has no notion of what constitutes customer service. Before owning a Cadillac I was a Lexus customer. They do it right. I want a new car and I want to buy American but I want good serv customer service. Before owning a Cadillac I was a Lexus customer. They do it right. I want a new car and I want to buy American but I want good service. More

Drove from Fort Lauderdale because they had exact model I was looking for. They had everything ready for me. The drive took longer than getting the car. Lol. They were professional and kept there word. C was looking for. They had everything ready for me. The drive took longer than getting the car. Lol. They were professional and kept there word. Cannot speak highly enough. Everything was perfect. More

I recommend Williamson Cadillac service because they treats customers like family, get your car fix and clean your car. Service personal is very nice and take care of of you. treats customers like family, get your car fix and clean your car. Service personal is very nice and take care of of you. More

Went for oil change. You guys need someone to greet your customers as every service rep has there head down and they avoid eye contact customers as every service rep has there head down and they avoid eye contact More

I had a great experience. Great customer service. Williamson Cadillac is adhering to CDC COVID-19 prevention guidelines. The Service Department was quick and reliable.q Williamson Cadillac is adhering to CDC COVID-19 prevention guidelines. The Service Department was quick and reliable.q More

I was very disappointing with the service. The person assigned to me was rude as well as the one that gave me the loaner. I took in my car because it was not showing the correct gas. An electric problem assigned to me was rude as well as the one that gave me the loaner. I took in my car because it was not showing the correct gas. An electric problem that was not resolved. So I am very frustrated and disappointed. More

Great dealer that stands behind their work. Mike is great and is concerned with what you need and not the dealers bottom line. I’ve never felt that they pushed work on me that wasn’t needed. and is concerned with what you need and not the dealers bottom line. I’ve never felt that they pushed work on me that wasn’t needed. More