Back

Williamson Cadillac - Service Center

Miami, FL

4.7
3,188 Reviews

3,188 Reviews of Williamson Cadillac - Service Center

Sort by
December 11, 2020

When in for an inspection they said the starting coil was bad they changed for a new one and the car still has problems. T More

by edwin_prezz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Alicea
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2020 -

Williamson Cadillac responded

We are sorry to hear your car is still having a problem. Please schedule another appointment so we can determine what is causing this. Thank you

December 11, 2020

Excellent service and understanding of my needs. Very knowledgeable about the cars and welling to answer any question. I’m very happy with this dealer and their service! More

by JICOTEALINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Williamson Cadillac responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 11, 2020

Me encanto el buen trato y la rapidez con que me atendieron, muy profesionales, y con mucha organizacion, me gustaria regresar a ese dealer,recomendado al 100%. More

by Marlen Duarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara, Eddie DeArmas
Dec 15, 2020 -

Williamson Cadillac responded

Gracias por el comentario entusiasta. Estamos orgullosos de nuestro servicio al cliente y hacemos todo lo posible para que nuestros clientes se vayan felices. Cuídate. Sincaramente, Jeff Rogers - jrogers@wagmiami.com

December 10, 2020

Mickey Barrios is our service manAnd as usual took care Mickey Barrios is our service man And as usual took care of us in the Most professional manor. Our service was fast and thorough Thanks Mickey More

by ginolongobardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Dec 10, 2020 -

Williamson Cadillac responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 10, 2020

Excellent! Luis Carbonel is my salesman and Tony in service as well as all in the service Dept I give them a 10 the best More

by Vivienmdiaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara
Dec 14, 2020 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 10, 2020

I am very satisfied with my experience with the service department. I’ve been a customer for many years. I highly recommend William’s C. More

by Franciscoorosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Dec 14, 2020 -

Williamson Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 09, 2020

This is the best dealership with awesome service. It’s always a pleasure to lease or purchase a vehicle or come in for service! Good job! More

by CRISDIANAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Dec 10, 2020 -

Williamson Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 08, 2020

The Service advisor that attended to me had a very cold mannerism. I definitely would not want to see Mr ( jump rope) again.The cold shoulder treatment was dealt when we asked questions about our bill. More

by gaynairmiami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Skip Moosang
Dec 09, 2020 -

Williamson Cadillac responded

Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact myself or a member of the service department to get in touch so we can work towards an understanding. Thank you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 08, 2020

Excellent customer service and attention to the customer. I'm very satisfied with the service advisor, who is a real problem solve. I'm very pleased with the quality of the job. More

by mramy0904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Dec 09, 2020 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 07, 2020

Was in for oil change service and head lamp change service. Everything was handled correctly. Had an appointment and they took me right away. Mickey told me it would be ready at a certain time and More

by SWJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Dec 09, 2020 -

Williamson Cadillac responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Jeff Rogers - jrogers@wagmiami.com

...
261
...