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Williamson Cadillac - Service Center

Miami, FL

4.7
3,198 Reviews

3,198 Reviews of Williamson Cadillac - Service Center

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November 27, 2020

Intake was awful. But Carmen picked up the slack and delivered. The cashier was also very helpful. Valet left his dirty gloves in car .it is a very trying time with COVID. Carmen and the cashier saved t More

by ODH919
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier was very helpful
Dec 02, 2020 -

Williamson Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 27, 2020

I always receive a top notch service but I mean for my vehicle the SRX!!! I am treated well by staff-I have the highest regards More

by MRDELREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara, Skip Moosang
Dec 02, 2020 -

Williamson Cadillac responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 27, 2020

Service department is excellent. Attention from the service advisor was above and beyond all my expectations. I would certainly recommend them to any and all. More

by ROLANDOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Williamson Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 26, 2020

It’s always a pleasure to go to this dealership and be treated in such a special way by the courteous and helpful personnel. I will be getting my next car there for sure. More

by mariapino111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Gonzalez
Dec 01, 2020 -

Williamson Cadillac responded

Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 26, 2020

Would have given 5 Stars but for demanding customers to wear face coverings for which there is not one peer reviewed medical study proving they work, not one. Zero. Zilch. More

by TODDPRESTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Williamson Cadillac responded

Our team has acknowledged this review.

November 25, 2020

Williamson Cadillac and particularly Service Department employee Skip Moosang have turned me into a customer for life. My husband and I would not consider going elsewhere. We trust them implicitly. More

by POLSON0402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Dec 01, 2020 -

Williamson Cadillac responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 24, 2020

I go out of my way to bring my vehicle here for service. Skip, my service Advisor is top notch, communicates timely and explains issues thoroughly. I wouldn’t go anywhere else! More

by Kam
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Nov 24, 2020 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 24, 2020

Mike is your best sales tool at Williamson!! He’s knowledgeable and on top of every situation. It’s a pleasure doing business with him!! More

by RWAAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
Nov 24, 2020 -

Williamson Cadillac responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 23, 2020

Skip is amazing. He is always there when I need him. Roadside service is also so fantastic. Manny is absolutely the beat. I love the overall service at Williamson!! More

by LISA.BLUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Nov 24, 2020 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 23, 2020

Erik was phenomenal to deal with. A true professional in every sense. Kept me updated the entire time and made my service experience a delightful one. Thanks More

by Kenjoseph2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Williamson Cadillac responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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