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Williamson Cadillac - Service Center

Miami, FL

4.7
3,440 Reviews

3,440 Reviews of Williamson Cadillac - Service Center

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January 09, 2021

I went in to get my oil changed and my tires rotated and they did it within a reasonable amount of time I was very satisfied More

by HLKPHOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Jan 12, 2021 -

Williamson Cadillac responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 09, 2021

Great quality of service. Customer service is always great with no matter who the appointment is with. No longer live close by but will continue to make the drive to have my car service at this location More

by hfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Moosang
Jan 12, 2021 -

Williamson Cadillac responded

Thank you for putting your trust in Williamson Cadillac! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 09, 2021

I was recommended to Mr. Prado at the service department by a friend that had an awesome experience there. When I arrived at the service department I was treated with great respect from all the staff. Mr. P More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Williamson Cadillac responded

Hi Luis, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 08, 2021

Clean, friendly, well staffed dealership. Honored oil change tire rotation special. Carmen was very helpful and detailed. Car delivered washed and clean by time of delivery. More

by JAL1308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 08, 2021

Erik the service writer always makes sure everything is perfect! I highly recommend him and the Williamson Service Department! They do a great job and will keep using them! More

by eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Williamson Cadillac responded

We cannot thank you enough for your wonderful review of Williamson Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 07, 2021

The service member assigned to my vehicle was professional. My dislike was that the dealer had no loaner available. Rental was tiny. Transmission fluid change took one week. More

by Cfonzi12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Williamson Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 07, 2021

The reason we purchase our cars at Williamson is because of the service. Tony Martinez and Carmen Alicea are great. I recently purchased 4 new tires they were not in stock so I told Carmen to order and let More

by LGUARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Williamson Cadillac responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 07, 2021

I thought the process of leaving my car for an oil change took too long about 40 minutes. My service person Carmen however is awesome. Very friendly and helpful. More

by Miamiteeny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Williamson Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 07, 2021

Williamson Cadillac / GMC is and excellent dealer, the service department is very professional and helpful , the waiting area of service dept., is very accommodating and a very good coffee service .. More

by BOTIFOLL57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey Barrios, Skip Moosang, Alvaro Jimenez
Jan 08, 2021 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 06, 2021

The service department has no notion of what constitutes customer service. Before owning a Cadillac I was a Lexus customer. They do it right. I want a new car and I want to buy American but I want good serv More

by PATBLANCO
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Alberto Fernandez
Jan 07, 2021 -

Williamson Cadillac responded

We are proud of the great reputation our service department has achieved in the Miami community. If you need assistance with a repair to your car please reach out to me personally. Juan Santos Service Manager juans@wagmiami.com

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