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Williamson Cadillac - Service Center

Miami, FL

4.7
3,314 Reviews

3,314 Reviews of Williamson Cadillac - Service Center

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November 20, 2024

No key lock to rotate tires available No loaner vehicle available Poor communication and expectations not met. More

by Mannyejr99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Williamson Cadillac responded

We apologize you were not satisfied with your visit to our service department

November 20, 2024

Richard is always great. . he is our go to guy every time we go there More

by Drunkthabarber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

The dealer attention is excelent,very profesional team,and they work very fast and organisation,Thank you very much More

by QUINTANAAUREA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

The best dealer in miami Service department executive service provider Tony Martinez great person Very good and reasonable More

by juan gONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McKesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Lacayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Mundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Service is great as usual. Everypne at Williamson is Professional and accommodates all the time!!! More

by DENISETYRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Rogers
November 19, 2024

Very well staffed with people that have been trained and are cordial professional courteous and very helpful Stefany was able to help me out with my questions and concerns and made my experience very easy More

by drivad8241
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

John is an excellent representative he is clear of the problems with the vehicle and solutions We are very pleased with the service an attention. More

by CLEAN1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Very satisfied with the Service. Mike was very helpful and understood what it needed to be done. Thank you so much More

by BEATRIZ_LAWRENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

The worst Service Dept in all Miami-Dade! I’m not talking about the mechanics, I’m talking about the advisors.Their payroll should be by commission and then we will see. More

by Ana Real
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Williamson Cadillac responded

We apologize your visit wasn’t up to our normal level of service. Thank you for letting us know so we can improve in the future

November 18, 2024

Everyone in the service department is veryrespectful and helpful. I have always had a good experience taking my vehicles I'm for service. More

by vwhite99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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