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Williamson Cadillac - Service Center

Miami, FL

4.7
3,174 Reviews

3,174 Reviews of Williamson Cadillac - Service Center

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July 30, 2024

I have always received friendly and knowledgeable service. Recently my interaction with Service Manager Julio López. Even though my Cadillac XT4 requires two weeks to repair I was given a very accept More

by SANDRARDEERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua KALICH in Sales, and Julio Lopez in Service
July 30, 2024

Extremely professional and thorough. Everything was explained up front and on time. Will do business again. More

by Parareid82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2024

He arrived in time, fixed the problem, was very polite and great attitude.great service More

by TPERBAN
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2024

Not Tonys fault but 36 days to do a warranty transmission seal repair is unacceptable. More

by HSANTANA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Williamson Cadillac responded

We apologize for the delay in obtaining the necessary parts from General Motors in order to repair your car. Thank you for your patience.

July 30, 2024

Carmen is always very helpful and attentive This time Service took longer, but I don’t think it was her fault. It was service department and some issues with computers. That is what I was told, More

by Pmiyar
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Abaunza
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2024

Best Customer service you can find in a car dealership, Beny Ledesma Sales Manager, Juan Santos Service Director, Erick Fernandez Service adviser and Edgar Lacayo Courtesy vehicle Manager truly make the di More

by HAROLDBALDIZON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Lacayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Mundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fede Prudhomme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Machado
July 07, 2024

Fail to communicate proper problem with the car. No attention when picking up the car, was sent to many different locations and no one seems to care about the customer. More

by PPRESSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie Reyno
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2024 -

Williamson Cadillac responded

We apologize for the poor communication during your recent visit

July 04, 2024

Muy buenas atenciones, con los clientes Buen servicio, y han mejorado en la rapidez de los trabajos More

by Yucer Carmona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2024

Good Service- what more can I ask. . They replaced the computer and made my car turn on. More

by HENRIQUEZ5060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2024

Good way to serve my car. My rep will help With my appointments and a good process. More

by GEMAP52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Lopez
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