Williamson Cadillac - Service Center

The service department is second to none. Everyone trata you like family and are very attentive to your requests. Everyone trata you like family and are very attentive to your requests. More

Very professional, efficient and respectful of my time. Appreciated advisors attention and communication. Will recommend to all my friends. Appreciated advisors attention and communication. Will recommend to all my friends. More

The service at the Williamson Cadillac is overrated, to say at least. It appears that they are in the business to unnecessary replace parts instead of locating the real problem. Their mechanics are not kn say at least. It appears that they are in the business to unnecessary replace parts instead of locating the real problem. Their mechanics are not knowledgeable and they are trying to replace several or all connecting parts, since they do not know how to locate the one which is actually malfunctioning, or they are doing it intentionally, which is much more profitable for the dealership then just to replace a single malfunctioning part. They are intentionally disconnecting equipment/s on the vehicle in order to make a customer to purchase this part/s or equipment, claiming that this part is bad. To make a long story short, I brought my vehicle in perfect working condition for a routine oil change and after 8 months of having my vehicle at this dealership, I ended up with many thousands of dollars of repairs. During 8 months I was called 4 times to pick up my vehicle, they claimed it is ready, and every time I was discovering a new problem. Additionally, they were installing defective or wrong parts, losing parts, braking parts of the vehicle and denying it. I only could prove it by having a pictures of all visible parts of my vehicle prior to leaving it at the dealership and only then the service advisor had to admit it. I owe several high-end vehicles from Bentley to Hummer and servicing them at the different dealerships. Every dealership has its problems, but Williamson Cadillac, in my opinion, would be the last on the list when you consider honesty and workmanship. I was using this dealership only because of the convenient location. In conclusion - Be aware. More

Mike McKesson is a pleasure to work with he goes above and beyond to serve. Thank you Mike for a job well done!! and beyond to serve. Thank you Mike for a job well done!! More

Great service specially Mr Tony Martinez he is Awsome with his job great knowledge and attitude with his job great knowledge and attitude More

Mr. Varela provided an excellent service ! From the time to arrive with a friendly welcome until service done. to arrive with a friendly welcome until service done. More

The absolute worst dealership I have dealt with ever sales department I don’t know about it but the service department is horrible. They took my car kept it for five days and did nothing. They told me t sales department I don’t know about it but the service department is horrible. They took my car kept it for five days and did nothing. They told me that my compressor was broken and needed to be replaced at a cost of $3500. I took it somewhere else and it turned out to be a hose at a significantly less cost. My SiriusXM was not working they claim they took the car for a ride and it worked. I drove around their place in the areas in which they drove, and the machine and the XM did not work. Clearly there was a problem with the antenna. I got in the car and the radio was turned to some light in the station so my guess is that they didn’t do anything but drive the rental car around if that. Altogether it was an expensive lesson. There if there was an agency to which I could report this dishonesty, I would do it in a heartbeat stay away from this dealership they are crooks. More

Erik did a great job as always and got me out in no time and saved me a bit of money. and saved me a bit of money. More

Service department and my advisor, Julio, made the process smooth &,seamless. I would not hesitate to highly recommend Williamson & Julio. process smooth &,seamless. I would not hesitate to highly recommend Williamson & Julio. More

Great customer service and follow thru. Very punctual on the time to repair. Very clean and professional atmosphere. Very punctual on the time to repair. Very clean and professional atmosphere. More