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Williamson Cadillac - Service Center

Miami, FL

4.6
3,230 Reviews

3,230 Reviews of Williamson Cadillac - Service Center

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May 13, 2025

My experiences have been a mix of positive and negative aspects. The atmosphere is welcoming, but communication and consistency are lacking afterward. More

by J_santiago13
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Martinez
May 13, 2025 -

Williamson Cadillac responded

We appreciate your insights and are pleased you found the atmosphere inviting. Your concerns about communication and consistency are valuable, and we’ll strive to enhance these aspects for a better experience.

May 12, 2025

Great service with professionalism & a smile No complaints or concern when the job was completed. Thank you! More

by MBARBEE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Williamson Cadillac responded

Thank you for your wonderful feedback! We’re thrilled that your experience was seamless and that our team delivered service with a smile.

May 11, 2025

The dealer is in a great location very friendly staff and Tony Martinez is awesome, I have been dealing with Tony for years More

by h.socarras@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Williamson Cadillac responded

We truly appreciate your loyalty and kind words. Tony and our team are always here to provide the best service possible—thank you for your support!

May 09, 2025

Awesome customer service! Vehicle was ready in good time, awesome customer service Excelent Good Fabulous More

by SOTOLONGO_JAVIER
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Varela
May 09, 2025 -

Williamson Cadillac responded

Thank you for your fantastic review. We're so glad that you had a great experience and that our customer service met your expectations. We appreciate your support and look forward to serving you again!

May 08, 2025

I feel like home you people know how to treat costumers. People always like to make business with friends More

by PANCHOPEL
Recommend Dealer
Yes
Employees Worked With
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Reyno
May 09, 2025 -

Williamson Cadillac responded

Wow! Thank you for this wonderful review. It means the world to us that you feel at home with us. Building great relationships with our customers is what we strive for. Looking forward to having you back again!

May 08, 2025

Muy buenas tardes mi nombre es Esperanza Sanches y yo estoy muy agradecida con la ayuda o el servicio que me hicieron estoy muy agradecida con todas las personas de ese diler y sobre todo. Con don Julio More

by Esperanza L Sanches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Williamson Cadillac responded

¡Muchas gracias por su amable comentario, Esperanza! Nos alegra saber que tuvo una excelente experiencia y que Julio pudo brindarle un gran servicio. Le agradecemos su recomendación y sus buenos deseos. ¡Esperamos verla nuevamente pronto!

May 08, 2025

Carmen has excellent customer service! She was extremely helpful in keeping us informed of repairs. Thanks again Carmen! More

by ERIC90008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Williamson Cadillac responded

Hello Eric! We're so glad Carmen provided excellent service and kept you informed throughout the process. We’ll be sure to share your appreciation with her. Looking forward to serving you again!

May 06, 2025

It was good service. The wait time was reasonable, and the agent who helped us was very friendly. More

by HSC84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Williamson Cadillac responded

We're so glad you had a great experience and that our team provided friendly and efficient service. We appreciate your support and look forward to serving you again!

May 06, 2025

E f f i c i e n t and p r o f f e c I o n a l More

by miguel.ccurn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Williamson Cadillac responded

Thank you for your kind words. We're thrilled to hear you had a great experience with us.

May 05, 2025

Carmen's service, as always, is super attentive and helpful. She always tries to resolve the issue as quickly as possible and gives you tips so that the day doesn't seem so long. More

by Damyglez18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Williamson Cadillac responded

Thank you for recognizing Carmen’s outstanding service! She always goes above and beyond to ensure a positive experience.

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