Wilson Motor Company - Service Center

Great Service I want into Wilson to get a key cut and programmed for my Ford Fusion, I ended up being in there for 4-5 hours because of a mistake that happen to the I want into Wilson to get a key cut and programmed for my Ford Fusion, I ended up being in there for 4-5 hours because of a mistake that happen to the key and they were very polite and made sure that I was doing okay and apologize for it take so long, I would go back, just because of their employees and being very polite and considerate. But next time I’ll make sure I have some thing to do and make sure I have a ride next time so I don’t have to sit in the lobby and wait, 100% recommend going to Wilson but if your going to be sitting in the lobby and it’s winter bundle up because it was freezing in there!! I had the best experience and will definitely be going back for all my car issues and problems and probably when it’s time to get a new car. More

New Tires The Service Department is very well organized and professional. Reggie was great to work with, ordered the tires I wanted and was very good at explain The Service Department is very well organized and professional. Reggie was great to work with, ordered the tires I wanted and was very good at explaining the work that would be done. He did a great job getting me the best price as well. More

Brake service Always excellent service and my questions are always answered. It’s important for me to know of upcoming services and to have a good inspection. Always excellent service and my questions are always answered. It’s important for me to know of upcoming services and to have a good inspection. More

Will to make things right Even though we got Off on the wrong foot Chad was willing to go the extra mile to make things right and after working with him everything has been cor Even though we got Off on the wrong foot Chad was willing to go the extra mile to make things right and after working with him everything has been corrected and things are going great with my vehicle I think you Chad for being so wonderful More

Wilson Motor service They do a great job.I have been a customer at Wilson motor for over 30 years and appreciate what they do and the expertise that they have I will conti They do a great job.I have been a customer at Wilson motor for over 30 years and appreciate what they do and the expertise that they have I will continue. I will continue going there. More

Amazing Reggie was amazing and courteous as always, everything was explained very well. As well as Andrew the courtesy driver. Except service I have never had Reggie was amazing and courteous as always, everything was explained very well. As well as Andrew the courtesy driver. Except service I have never had trouble with Ford vehicles in 30 years. More

Pleasant Lynette was friendly and helpful. I like dealing with her. The repair was completed in the time I was told it would be. I can't comment on the technic Lynette was friendly and helpful. I like dealing with her. The repair was completed in the time I was told it would be. I can't comment on the technician(s); I didn't interact with any of them. I've been driving the vehicle for a few days now, and everything is fine. More

4 point check Everything was amazing and the team was awesome they do fantastic work thanks so much for all of your help from when I purchased the car until now Everything was amazing and the team was awesome they do fantastic work thanks so much for all of your help from when I purchased the car until now More

Recall fixed/clutch EW issue Fixed gas tank recall issue. Inspection of clutch to be replaced when parts available. Radio/sync system broken-- $1200 to fix ridiculous!! I know p Fixed gas tank recall issue. Inspection of clutch to be replaced when parts available. Radio/sync system broken-- $1200 to fix ridiculous!! I know people with 50 yr old cars and the radio still works . . . What does that say about Ford!! Dealership service Dept was awesome. Kept me informed of what was going on. More

Oil change They took me right in. I had missed my appointment that was scheduled earlier that day. They were very polite and helpful. Thanks so much ❤️ They took me right in. I had missed my appointment that was scheduled earlier that day. They were very polite and helpful. Thanks so much ❤️ More