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Wilsonville Toyota
Wilsonville, OR
6,065 Reviews
Based on decades of customer feedback about the traditional car business, Wilsonville Toyota was created with a one-of-a-kind NO BULL sales process: We think you will find this is the simplest, easiest way to buy a car in the Metro Portland area.
7-time President's Award winner including 2016, and selected Oregon's 2012, 2013, and 2016 Toyota Dealer of the Year from DealerRater!
What's missing from Wilsonville Toyota? Pressure, Hassle, Secrets, Waiting, Gaggles of salespeople standing around out front and, the phrase, "If I could, wouldja?" So, why not pay a no-obligation, no-pressure visit to our store so you can see for yourself?!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 6,065 reviews
June 23, 2021
Amazing experience! Chris was the best. Incredibly helpful, honest, knowledgable and patient. He made sure we got the right vehicle at the right price. We love our new Venza! helpful, honest, knowledgable and patient. He made sure we got the right vehicle at the right price. We love our new Venza! More
by Dshefchik
Employees Worked With
June 23, 2021
Unacceptable experience all around. Our Salesman, Unacceptable experience all around. Our Salesman, Israel, seemed like a trustworthy and friendly guy through the whole process of placing our dr Unacceptable experience all around. Our Salesman, Israel, seemed like a trustworthy and friendly guy through the whole process of placing our dream 2021 Tacoma on hold, during the month long wait, and even the paperwork on delivery day. That was my feeling at least before he lied to our faces. When I asked about our second keys location. “It’s in the building somewhere around here” was his response. He reassured and promised me that he knew the key was there and that he would personally deliver the key the next day. The following day I texted him in the afternoon after not hearing anything. This is when he called and informed me that due to a chip shortage I would only be receiving one key with my Tacoma. Big story change from it being in the building. I asked if that meant they were going to be sending me a replacement as soon as production and supplies are caught back up. He just blew me off and wasn’t willing to help remedy the situation. Israel also neglected to get the rest of the downpayment from us at first. We reminded him before leaving and he said that he would call the next day and get it taken care of since he was unable to locate the card reader at that time. After he forgot to call us back, we called him several days later to follow up. We then had to remind him how much we still owed when he was gathering our info over the phone. He also tried to tell me I was going to enjoy the JBL sound system on my Manual Tacoma TRD Off-road premium. Had it been an automatic he would have been correct, however the manual premium comes with premium speakers instead (no JBL, no sub, no amp). It’s a little embarrassing when you have to correct the person you should be able to rely on for accurate information. Clearly some more training is needed. After signing our paperwork and getting my single key, I went out to a filthy truck. It was still covered in sticky residue from the factory wrapping. The roof was completely covered In dirt. The interior wasn’t even vacuumed or wiped down. It took me and a buddy several hours to get this brand new vehicle where it should have been initially. I have never heard of a brand new vehicle not getting detailed. Let me also state that I work in this industry!! My “port installed” all weather floor mats were still boxed up in the back. We even found a tortilla wedged in our tailgate (I wish I was joking). Beyond all of this disappointment and frustration I was still excited about my dream truck. That was until we got a phone call two weeks after the date of purchase. Israel tried to claim that due to my partner finishing a trade school, she wouldn’t qualify for the student graduation rebate. They wanted us to come back in and sign new paperwork. After some back and forth between them, he started raising his voice to her on the phone in an extremely unprofessional manner. This is the point I chimed in. I informed him that I would be happy to send him a direct link to the Toyota financial website where it lists out that trade schools are acceptable in the fine print. It had a clear definition that we met all of the required guidelines. He shortly said “do that then” and hung up. He has since lost his privilege of talking to us on the phone. In the email we informed him if they needed anything else we would be happy to continue the conversation via email, so we could have a paper trail. That was the end of the conversation, we never even so much as received an apology or an ownership of his numerous mistakes. I expected more from “No Bull”, but all I received was Bull and disappointment. It really soured an exciting experience. I will be taking my truck elsewhere for the future services as they have lost our business. More
by Josh H
Employees Worked With
Israel Degyves
June 21, 2021
Easy to deal with. Great sales rep. Friendly, straight forward and very knowledgeable, easy to work with. If was to purchase another car I would work with Michael. forward and very knowledgeable, easy to work with. If was to purchase another car I would work with Michael. More
by rickfoos
Employees Worked With
Michael Johnson
June 21, 2021
Max McGrath was a great salesman. He listened to my needs and proposed several vehicles for consideration. I would work with Max again to purchase a vehicle. needs and proposed several vehicles for consideration. I would work with Max again to purchase a vehicle. More
by djarvis
Employees Worked With
McGrath, Max
June 19, 2021
Just got s corolla hatchback from Tyson T. He was amazing very made the whole process very easy and quick. I usually dislike the dealership as it takes a long time but with him it was very fast and easy to f very made the whole process very easy and quick. I usually dislike the dealership as it takes a long time but with him it was very fast and easy to find what I wanted. More
by Adeline
Employees Worked With
Tyson Tavolazzi
June 18, 2021
Azhar got me EXACTLY what I wanted even though it was in high demand. He made it as easy as possible and I am forever grateful. I’m super impressed with Willsonville Toyota and Azhar. high demand. He made it as easy as possible and I am forever grateful. I’m super impressed with Willsonville Toyota and Azhar. More
by ashleymelton00
Employees Worked With
June 18, 2021
Honest guy, gave me honest answers and answered my questions. I’m so happy that I now own my dream truck and won’t be returning it within the 5 day window hahaha. questions. I’m so happy that I now own my dream truck and won’t be returning it within the 5 day window hahaha. More
by Josefina
Employees Worked With
June 16, 2021
Great Dealership, sale rep Michael made it possible for me to get my dream vehicle. He was patient and very informative about everything till the very end. me to get my dream vehicle. He was patient and very informative about everything till the very end. More
by tankamkamdem
Employees Worked With
Michael Johnson
June 14, 2021
Ray was awesome, friendly and very knowledgeable. He made the process easy, smooth and stress free. I brought my 19yr old niece to see the car buying experience. She was highly impressed with Ray! Wilsonvi the process easy, smooth and stress free. I brought my 19yr old niece to see the car buying experience. She was highly impressed with Ray! Wilsonville Toyota really is “no bull.” More
by babea799
