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Wilsonville Toyota

Wilsonville, OR

4.8
5,996 Reviews
Based on decades of customer feedback about the traditional car business, Wilsonville Toyota was created with a one-of-a-kind NO BULL sales process: We think you will find this is the simplest, easiest way to buy a car in the Metro Portland area. 7-time President's Award winner including 2016, and selected Oregon's 2012, 2013, and 2016 Toyota Dealer of the Year from DealerRater! What's missing from Wilsonville Toyota? Pressure, Hassle, Secrets, Waiting, Gaggles of salespeople standing around out front and, the phrase, "If I could, wouldja?" So, why not pay a no-obligation, no-pressure visit to our store so you can see for yourself?!
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9155 Boeckman Rd.

Wilsonville, OR

97070

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Showing 5,996 reviews

January 24, 2024

AJ was extremely friendly and made the whole car buying process easy from start to finish! Highly recommend working with him anytime! More

by eeastman1313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Urbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Wilsonville Toyota responded

Thank you for your feedback! We're pleased to hear that AJ made your car-buying experience effortless and enjoyable from beginning to end. We appreciate your recommendation and are here if you need any more help.

January 24, 2024

As a customer in the realm of car sales, I can't recommend AJ enough! Their expertise in the industry is truly impressive, guiding me through the process with exceptional knowledge and professionali More

by Wiggles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Urbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Wilsonville Toyota responded

Hi Wiggles! Thank you so much for your amazing review of AJ. We're thrilled to hear that their expertise and professionalism made your car-buying experience seamless and enjoyable. We truly appreciate your endorsement and look forward to serving you again in the future.

January 23, 2024

Quick easy, didnt feel pressure at all. AJ was great to work with. Definitely going back to see him for future purchases for me and my family. More

by Green reece
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Urbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Wilsonville Toyota responded

Hi Green! Thank you so much for your kind words and for choosing us for your recent purchase. We're thrilled to hear that AJ provided you with a pressure-free and enjoyable experience. We look forward to assisting you and your family in the future.

January 22, 2024

Overall good experience. Our first salesman almost lost the sale through lack of customer service. Thankfully we came back a few days later and Victoria helped us; she was am More

by nodoubtingtom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Wilsonville Toyota responded

Hi Tom, thank you for sharing your feedback. We apologize for any inconvenience caused by our initial salesman, but we're glad Victoria was able to provide excellent customer service and meet your needs. We appreciate your loyalty and will address your concerns with our sales manager. Thank you for your support!

January 22, 2024

The buying experience is easy and stress free. This is my third vehicle from Wilsonville Toyota and the experience has been good every time. More

by brenahtan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Beko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Wilsonville Toyota responded

Hello, thank you for choosing Wilsonville Toyota once again for your vehicle purchase. We're thrilled to hear that your buying experience was easy and stress-free. We appreciate your loyalty and look forward to serving you in the future.

January 19, 2024

BUYER BEWARE, bait and switch tactics are used here in false claims of rebates. This is No Bull! After discovering I had been lied to I offered a full cash payment which GM Josh refused to accept, it took More

by JG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Von Ruden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Max Anokhin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Wilsonville Toyota responded

We strongly disagree with the characterizations in this review. There was no "bait-and-switch" nor any other misleading tactic. Changing the terms of this financial transaction after the fact simply wasn't an option for the lender, so we were unable to meet that request. The terms were clear in all phases of our presentation: Toyota Financial Services incentives are only available to those who finance with TFS. Please contact us for any questions or copies of our disclosures.

Jan 24, 2024 -

JG responded

BUYERS BEWARE; Were you sitting in the vehicle with my wife, I and max when he told us if we financed with TFS that we would receive a $1,000. Rebate, NO. Did GM Josh refuse to accept a full cash pay off from me the following day, YES. The person responding to this is clueless and simply doing their job denying illegal tactics, I would expect nothing less from these money grabbing “no bull” car salesmen. The facts remain we were promised a rebate as BAIT and last minute they reneged, I offered full cash payment and they refused it, I paid $287. In interest that TFS refused to waive even though the loan payoff was delayed 10 days by them not issuing me an account number to pay off. They are profiting off ILLEGAL and UNETHICAL TACTICS! My post is 100% factual they just value profit over honesty and customer relations, their response solidifies that!

Jan 24, 2024 -

JG responded

See their response Quoted from their response above “: Toyota Financial Services incentives are only available to those who finance with TFS.” Could it be clearer???? I was approved and signed loan documents, and when I asked about the rebate, Max replied that this MODEL did not qualify. No Bull? I completely disagree these guys can’t even get their lies straight.

Jan 24, 2024 -

Wilsonville Toyota responded

Thanks for your added commentary. Toyota Financial Services sets the rules for use of their incentive programs and the details for those programs are provided to all guests. This vehicle simply did not meet the rules for the incentive program.

Jan 24, 2024 -

JG responded

If you think that this statement is your solution then you have failed at your dealerships transparency. Your sales persons should not be providing false information, WE WERE TOLD IT QUALIFIED and made our decision based on that DISHONEST STATEMENT! Which cost me an ADDITIONAL $287. In interest which you had full control by accepting the full payment and intercepting the loan. TOYOTA OWES ME AN EQUITABLE RESOLUTION !! Not a lame excuse.

January 18, 2024

Everyone at the dealership was extremely friendly, communicative and responsive. There was no sales pressure and I appreciated that. More

by Bri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Gregston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azhar Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Wilsonville Toyota responded

Hi Bri, thank you for your kind words! We're thrilled to hear that your experience with our dealership was positive. Our team strives to provide excellent customer service without any sales pressure. If you have any further feedback, we'd love to hear it.

January 17, 2024

Nice guy so helpful and accommodating. Great customer service. Willing to go farther to complete your needs in a car. More

by Graysontangeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Azhar Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Wilsonville Toyota responded

Hello, thank you for your kind words! We pride ourselves on providing exceptional customer service and going the extra mile for our customers. We're glad to hear that you had a great experience with us. Let us know if there's anything else we can assist you with.

January 17, 2024

Azhar was very good to work with on the purchase of two Tacoma TRD Off-Road trucks in the past three months. He made the experience quite enjoyable and gave his full attention. I'm currently anxiously aw More

by talltree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Azhar Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Wilsonville Toyota responded

Hello, thank you so much for your kind words! We're thrilled to hear that Azhar provided you with a great experience and made your purchase enjoyable. We'll make sure to pass along your excitement about your new Tacoma. Looking forward to serving you again in the future!

January 15, 2024

All the sales persons were kind and very understanding of my situation and helped me find the best care for me and my wife More

by devlinreberry873
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Hutcheson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azhar Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Wilsonville Toyota responded

Devlin, thank you for your kind words! We're glad that our sales team was able to assist you and your wife in finding the best care. If you ever need anything else, feel free to reach out.

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