This is the second car I have purchased from Win Kelly and the whole process went as smooth as the first. My salesman Barry, (who usually sells the new cars) really listened and worked with me to get me into a used car at a very completitive price. Jeanette also talked with me for several minutes when Barry was called away briefly - I cannot recommend either of them higher - they are truly exceptional. The business manager, MIchelle, got me through the process quickly and the car was detailed, filled with gas, and had the new license plates on it by the time I was ready to leave.. This team is truly a well oiled machine and I give them my highest recommendation! Several others at Win Kelly spoke to me also and were very courteous and professional - I just cannot remember all their names - but all of this brings one overall feeling to me that I was truly welcomed and listened to!