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Windward Ford of Hawaii
Kailua, HI
1,070 Reviews
Prepare to discover the perfect vehicle for you and your family at our esteemed Ford dealership in Kailua, HI. Our wide-ranging selection features powerful and spacious SUVs, such as the Ford Expedition with seating for seven or eight, as well as the Ford Explorer that exudes sleek style on the road. Our Ford SUV lineup also includes the Ford Edge and the highly sought-after Escape and Escape Hybrid.
Embrace the world of all-electric power by choosing the Ford Mustang Mach-E, the latest addition to our Ford dealership in Kailua, HI. Seeking a performance vehicle? Look no further than our Ford dealership in Kailua, HI. Our lineup includes the Ford Mustang and the exhilarating Ford GT.
At Windward Ford of Hawaii, you can also explore our exceptional inventory of pre-owned vehicles. Our selection includes meticulously maintained Ford models, along with a diverse range of cars, sedans, pickup trucks, hatchbacks and SUVs from esteemed manufacturers like Acura, INFINITI, BMW, Toyota, Honda, Chevrolet, Ford and GMC. Rest assured, all pre-owned vehicles at our Ford dealership in Kailua, HI, have undergone a rigorous inspection at our state-of-the-art Ford service center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,070 reviews
March 25, 2026
Since purchasing my Ranger in 2023, I've turned to this dealer ship to service my vehicle on a routine basis. They're in my neighborhood so its very easy and convenient. Setting up an appointment is easy o dealer ship to service my vehicle on a routine basis. They're in my neighborhood so its very easy and convenient. Setting up an appointment is easy online. I select when I want to bring it in. I drop it off at their service counter to a friendly and professional staff. They tell me the time for the work and call me typically when they predicted. Lots of choices for coffee, breakfast, or lunch within walking distance of the dealer here in Kailua town. Good service, convenient, and easy. What more do you want? More
by capt.ed
Verified Customer
March 18, 2026
March 02, 2026
I’m displeased right now with Windward Ford. You had my car for over a month and you did not have a loaner car for me to use. You had my car for over a month and you did not have a loaner car for me to use. More
by tgb103
February 27, 2026
Got a great deal on an amazing truck. Really Grateful for the GM Angela Wong. The rest of the team was great as well. Really Grateful for the GM Angela Wong. The rest of the team was great as well. More
by joetermini
February 17, 2026
They are very courteous. There was a difficulty with a part and they kept us updated. They explained everything perfectly. Love the people in this service dept. Thanks Windwa There was a difficulty with a part and they kept us updated. They explained everything perfectly. Love the people in this service dept. Thanks Windward More
by SURFER.SAL
February 16, 2026
Everything was great. They got me in at a good time and we’re finished quickly. Everything went smoothly and everyone was very friendly. They got me in at a good time and we’re finished quickly. Everything went smoothly and everyone was very friendly. More
by derek75
February 10, 2026
Great communication and service. Quick diagnosis with detailed explanation of pricing for parts and labor. Quick diagnosis with detailed explanation of pricing for parts and labor. More
by Matt
February 02, 2026
recently took my Mach-E in for service at Windward Ford, and the experience was seamless from start to finish. My service consultant, Marina, was absolutely fantastic. Setting up the appointment was incredi and the experience was seamless from start to finish. My service consultant, Marina, was absolutely fantastic. Setting up the appointment was incredibly easy, and she managed to get me a 7:30 AM slot, which allowed me to drop off my car and still get to work on time. Marina greeted me with a smile and was so pleasant to work with. She even gave me a direct cell number in case I needed to reach her. I loved the transparency of the process—I received a text link immediately after drop-off that let me track my car’s progress in real-time. Marina also personally called me twice to keep me updated on the status. To top it off, she was incredibly flexible with my pickup. When I worried about the 4:30 PM deadline, she let me know she’d be there until 5:00 PM just to make sure I could get my car. Being able to communicate my arrival time through the tracking link was the cherry on top. This was hands-down the easiest service experience I’ve ever had! More
by reesesland
Employees Worked With
Marina
February 02, 2026
The service at Windward Ford Kailua is fantastic, and everyone there is incredibly friendly. I needed to get my truck serviced, so I brought Leonard’s bakery malasadas for the service team and anyone els everyone there is incredibly friendly. I needed to get my truck serviced, so I brought Leonard’s bakery malasadas for the service team and anyone else who might enjoy them. They were a hit! -John Michael Van Hohenstein Johnny The Ripper More
by JOHNJOHNVANVAN
