Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Windward Ford of Hawaii
Kailua, HI
1,021 Reviews
Prepare to discover the perfect vehicle for you and your family at our esteemed Ford dealership in Kailua, HI. Our wide-ranging selection features powerful and spacious SUVs, such as the Ford Expedition with seating for seven or eight, as well as the Ford Explorer that exudes sleek style on the road. Our Ford SUV lineup also includes the Ford Edge and the highly sought-after Escape and Escape Hybrid.
Embrace the world of all-electric power by choosing the Ford Mustang Mach-E, the latest addition to our Ford dealership in Kailua, HI. Seeking a performance vehicle? Look no further than our Ford dealership in Kailua, HI. Our lineup includes the Ford Mustang and the exhilarating Ford GT.
At Windward Ford of Hawaii, you can also explore our exceptional inventory of pre-owned vehicles. Our selection includes meticulously maintained Ford models, along with a diverse range of cars, sedans, pickup trucks, hatchbacks and SUVs from esteemed manufacturers like Acura, INFINITI, BMW, Toyota, Honda, Chevrolet, Ford and GMC. Rest assured, all pre-owned vehicles at our Ford dealership in Kailua, HI, have undergone a rigorous inspection at our state-of-the-art Ford service center.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,021 reviews
January 27, 2025
Usual car dealership tactics: drag out the back and forth with the sales manager then rush through things with the financing office when you just want to get out of there. What really irked me is that in th with the sales manager then rush through things with the financing office when you just want to get out of there. What really irked me is that in the contract, the default is having the add ins included and the financing guy insinuated that it’s standard. Opt out instead of opt in: They read their behavioral economics! Poor ratings are for use of these sales tactics and for the financing guy. Austin is a nice guy though. More
by dave.m.moskowitz
Verified Customer
January 22, 2025
Will Soong was very welcome and sociable. He explained the service plan thoroughly and followed up after service with all the pertinent info for future service. He explained the service plan thoroughly and followed up after service with all the pertinent info for future service. More
by cmtakamine@gmail.com
Employees Worked With
January 21, 2025
Overall, I am pleased with my purchase. Incidentally, the person I dealt with was Al Davis and not Guy Mello. The only negative I can think of is the fact that I waited for over 3 hours w Incidentally, the person I dealt with was Al Davis and not Guy Mello. The only negative I can think of is the fact that I waited for over 3 hours with nothing happening. I finally received my vehicle but neither remote had batteries in it. More
by kshichida
Employees Worked With
January 21, 2025
Excellent service. Will is very knowledgeable and professional. My truck feels and drives great now Will is very knowledgeable and professional. My truck feels and drives great now More
by Braxtonhiga
January 21, 2025
Alaina and Will provide excellent timely service; friendly and very helpful. Definitely a benefit to the dealership friendly and very helpful. Definitely a benefit to the dealership More
by Wlee
January 18, 2025
I am always greeted as ohana, not as a customer. They always seem to do quality work. They always seem to do quality work. More
by Rickkelley54
January 18, 2025
Working with Austin was a breeze and he understood what I was looking for in a new truck off the bat. The F-150 Lightning Flash is the perfect fit for my growing family. Austin, Guy, and JJ were able to keep was looking for in a new truck off the bat. The F-150 Lightning Flash is the perfect fit for my growing family. Austin, Guy, and JJ were able to keep the transaction moving right along and were were out the door in a few hours. They even gave me a good deal on my 2016 Chevy Colorado. Highly recommend working with them at Windward Ford. Mahalo gentlemen. More
by pmcfadden
January 17, 2025
Working only with Austin and not 10 other people was great. He understood my needs and wants and was able to get me what I was looking for. great. He understood my needs and wants and was able to get me what I was looking for. More
by nttennis1
Employees Worked With
January 17, 2025
Will and Alaina (sp? ) were able to get me in right away to change out my MachE battery ) were able to get me in right away to change out my MachE battery More
by briankbell41
