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Windward Ford of Hawaii

Kailua, HI

4.4
1,020 Reviews

725 Kailua Rd

Kailua, HI

96734

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1,020 Reviews of Windward Ford of Hawaii

September 08, 2023

Friendly staff efficient fast service to repair my recall. I appreciated the shuttle service back home (Kaneohe) and pick up to return to dealership. And that coda chrome huge 1920’s panoramic pictur More

by Wendy S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Davis, JR Serna
September 08, 2023

Dealer forgot to order my part for my vehicles recall. Wasted half of my day that I requested off from work. Lost annual leave from this, very unprofessional. More

by KALEOALOHA423
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JR Serna
September 04, 2023

Very bad service and scheduled maintenance cost! $1,200 for a 60k mile service appointment? More

by jimonyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
September 02, 2023

Service was great and was scheduled for a total vehicle service that I didn’t know I needed until I arrived on my appointment ended up taking the whole day. More

by alahnee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Rufo
September 01, 2023

Workers were super nice and patient. It just took long from start to finish. From start to finish it took 5 hours. Otherwise it was good More

by kanewawilkinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian wong, Guy Mello
August 31, 2023

From Robert to Guy to Ken- they are all top notch. I would definitely recommend them to anyone that is interested in a new car. More

by garynaka808
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Carril, Guy Mello, Robert Barnes
August 30, 2023

Great inventory, awesome customer service. Will definitely be returning in the future. Austin was our salesmen and did an excellent job. More

by grahamcc44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin, Guy Mello
August 30, 2023

Alex was awesome! He made the deal and purchasing process simple and easy. Most pleasant and simple truck purchase we have ever made. We will recommend Windward Ford a More

by ikaika
Recommend Dealer
Yes
Employees Worked With
Alex, Josh
August 29, 2023

Everyone was exceptionally nice and helpful. They spoke to you on a personal level and made me feel comfortable in making my decision to purchase a truck. Glad I went with a ranger instead of th More

by jordanmendonza13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Fukumoto, Guy Mello
August 26, 2023

a gratis tire rotation would be appreciated as tires were bought from WWFord..seems the service crew has once again, changed...what is happening? More

by ldolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
no one stands out
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