Windward Ford of Hawaii

A Feeling of Aloha Our experience at Windward felt like we were talking and dealing with Family. Not once did we feel pushed or steered in any direction. Nohili (our sal Our experience at Windward felt like we were talking and dealing with Family. Not once did we feel pushed or steered in any direction. Nohili (our sales guy) was so easy to talk to and made our experience very good. More

computer service Fast, efficient, friendly service department. Easy access, Service done earlier than anticipated. They washed car after service completed. Scheduling Fast, efficient, friendly service department. Easy access, Service done earlier than anticipated. They washed car after service completed. Scheduling service was issue free and gave prompt access. More

airbag recall Airbag recall , tpms sensor check diagnostics work done left had to go back light for airbag came on also diagnostic tpms sensor bad $385.00 way too Airbag recall , tpms sensor check diagnostics work done left had to go back light for airbag came on also diagnostic tpms sensor bad $385.00 way too high I bought sensor Ford genuine part $16.00 bought reprogrammer $17.00 did it myself $33.00 unreal cannot do any repairs there unless warranty work More

I hope it was just a glitch. Return of vehicle took longer than necessary (days), expected phone call unreturned, long wait (no drivers) at vehicle pick up, and "nickle and dime" Return of vehicle took longer than necessary (days), expected phone call unreturned, long wait (no drivers) at vehicle pick up, and "nickle and dime" costs. More

repair very professional service all round, from ordering part to day of service to final payment . Always kept informed of progress. Part ordered promptly. very professional service all round, from ordering part to day of service to final payment . Always kept informed of progress. Part ordered promptly. Issue rectified first time More

Over priced service My radiator fan went out, resulting in my car over heating and my radiator cap flying off. I was in a hurry to tow the car in and take care of the is My radiator fan went out, resulting in my car over heating and my radiator cap flying off. I was in a hurry to tow the car in and take care of the issues and forgot I had coupons from Windward Ford. These coupons would have saved me over $100, but John wouldn't allow me to use them after the fact and of course didn't put a note in my service record when I brought it up. I'm unable to drive due to an ankle injury, so my wife picked up the car. I have spent thousand of dollars at Windward Ford and think is BS. Guess I will have to find another service center that cares more about my returning business than jacking me out of $100 dollars. I would think, since I had to pay over $500 out of pocket I would at least get a car wash. More

Purchase new car Justin did the impossible and we were able to make a deal! Mahalo Nui Loa for helping me out of a bad situation. Best regards. Justin did the impossible and we were able to make a deal! Mahalo Nui Loa for helping me out of a bad situation. Best regards. More

Super Fast Service John the service advisor was super friendly & knowledgeable! What I thought would be an all day appointment turned out to be just a two hour appointme John the service advisor was super friendly & knowledgeable! What I thought would be an all day appointment turned out to be just a two hour appointment. Definitely coming back for all future maintenance! More

Everyone went above and beyond to be helpful. I was truly impressed with the professionalism and straight forward business approach I experienced with this dealership. I was able to easily underst I was truly impressed with the professionalism and straight forward business approach I experienced with this dealership. I was able to easily understand both the process and financial details of our entire transaction. More

Another amazing experience at Windward Ford!!! Went I to get my 2018 Ford Edge Sport serviced and it was done very quickly and the service department folks were awesome. I highly recommend Windwa Went I to get my 2018 Ford Edge Sport serviced and it was done very quickly and the service department folks were awesome. I highly recommend Windward Ford for you're car buying and service needs. More