Windward Ford of Hawaii - Service Center

They were patient with my concerns, forthright in their service recommendations, with professional maintenance results. service recommendations, with professional maintenance results. More

Excellent service department. Treated me like a friend and not a dollar sign. Will is the best service advisor I have dealt with in 30+ years. Treated me like a friend and not a dollar sign. Will is the best service advisor I have dealt with in 30+ years. More

Will and Jessica at service department are always professional and eager to assist. It’s always a pleasure bringing in my car for maintenance. This time around, it was for service due to a recall a professional and eager to assist. It’s always a pleasure bringing in my car for maintenance. This time around, it was for service due to a recall and to honor their warranty. My Maverick was in service for an extended period but Jessica kept me informed with status updates so I could plan accordingly. I’m glad that I purchased my vehicle from this dealership and get to have it serviced at this location. Guy and his team do an excellent job! More

They have a qualified staff of mechanics and technicians. Just not enough of them. Our new 2024 F150 Lightning was in the shop for a week. Just not enough of them. Our new 2024 F150 Lightning was in the shop for a week. More

Very helpful staff. Courteous and knowledgeable. Attentive to customer’s needs. Accurate about completion of work scheduled. Courteous and knowledgeable. Attentive to customer’s needs. Accurate about completion of work scheduled. More

I bought my 2023 Ford Bronco at Windward Ford. Shoutout to Alaina in the service department for making my first service and oil change a pain free experience AND getting some other pieces covered Shoutout to Alaina in the service department for making my first service and oil change a pain free experience AND getting some other pieces covered under warranty. Will be using again :) More

Bought my F 150 at windward Ford. The Service department is always very helpful and courteous. The Service department is always very helpful and courteous. More

I called requesting service for my 2018 Ford Escape SUV. I spoke with Advisor Will Soong. He was courteous and professional. He explained in details what need to be done in away than I can understand. My ve I spoke with Advisor Will Soong. He was courteous and professional. He explained in details what need to be done in away than I can understand. My vehicle was finished ahead of estimated time given. Excellent service. More

Being a first time customer, I was greeted very cordially by Service Advisor Will Soong. My requested service was performed in a very timely manner. All work was thoroughly explained. Very much appreciate by Service Advisor Will Soong. My requested service was performed in a very timely manner. All work was thoroughly explained. Very much appreciated all the professionalism at this dealership. Would highly recommend their excellent service. Thank you . Marilyn Schlegel More

Great customer service Jessica keeps me informed about status of everything going on with our Amazon vans. status of everything going on with our Amazon vans. More