Winslow BMW of Colorado Springs

Great customer service experience through the sale process I am very impressed with the Winslow BMW experience. Firstly I wanted to call out Jason Russell, a service advisor, who has taken care to get to know I am very impressed with the Winslow BMW experience. Firstly I wanted to call out Jason Russell, a service advisor, who has taken care to get to know me and my older BMW over the past 4 years. He always works to get me a nice loaner vehicle and goes out of his way for customer service...even spending 20 minutes on the phone in my new car with Sirius XM when the radio was not activating, until it worked. I know he likely had other pressing matters but this was important to him to make sure I was happy. Bob Evans, Internet Sales, was diligent with keeping me informed as to when a car similar to what I build on the BMWUSA website would appear at the dealer...it is a low production and new vehicle (at least in Colorado), so having this information on hand got me to the dealer for a test drive quickly. Jim Carlson, Finance, took care of my credit application and got a thorough appraisal on my trade-in while I was on my test drive, so less waiting...he had numbers ready for me when I got back from the test drive. Jim worked with me to get a finance package and deal I could live with, I think I can describe it as a "win-win" solution.Jim at least has you leaving thinking you got a fair deal! He even let me take the new car home before I had the full down payment (I did not come to dealer with a check book) or financing completely signed off. Dennis Klykov, their "youngest" sales consultant, really loves his product and is enthusiastic about the BMW line. He took the time to explain some of the lesser known features in my car which I might have eventually stumbled upon, but it was good to work with someone with passion and excitement for what he does. No pressure from him, and he even arrange for a loaner car for me while I got some add-on work done and installed my floor mats right in front of me while other dealers I am sure would have handed me the package and sent me on my way. The cookie tin in the mail was a very nice "thank you " touch as well. Even their service technicians come out to meet with you, I worked with Bryan on a couple of items, again another BMW enthusiast who knows whats-what on the vehicles he is working on. Only quibble right now is I cannot figure out how to get that fancy new audio system to hold a radio station "pre-set", I guess I had better read the manual! I would highly recommend this crew if you are looking for a BMW new or certified pre-owned. More

I was in the market for a rare 2009 Mercedes Benz SL600. Found exactly what I was looking for on Autotrader.com. The vehicle was located at Winslow BMW in Colorado Springs, CO. Winslow BMW has a great websi Found exactly what I was looking for on Autotrader.com. The vehicle was located at Winslow BMW in Colorado Springs, CO. Winslow BMW has a great website with many photos, good descriptions of their cars. Bob Evans (Internet Sales), had a great video of the car I was interested in. I went to Winslow BMW to look at the car. Bob Evans went on a test drive with me, and answered my questions while I thoroughly looked the car over. I went back a couple days later with my trade in and Bob Evans went with me for a longer test drive, while his staff appraised my trade in. I left a deposit for the car on a Saturday afternoon (my bank was closed) and it took a few days to get financing arranged thru my bank. Winslow BMW was great and understanding thru this process and held the car for me for two extra days, as my bank was running behind. Bob Evans is great to work with. He knows his products, listens carefully and does not pressure the customer (like the image most of us have of a used car sales rep)! Steve Simmons (Sales Manager), had more information on the car for me. Jim Carlson (Finance), had all the paperwork correct and ready for me when I arrived to pick up the car. Overall: a great buying experience. I highly recommend Winslow BMW. Bob Evans told me that they are in the process of building a new 'state of the art' facility. Kevin- Bailey, CO. More

Absolutely NO pressure sales! Wonderful Absolutely NO pressure sales! Wonderful experience....would highly recommend the dealership and especially Bob Evans. AFTER the sale he spent 1 hour Absolutely NO pressure sales! Wonderful experience....would highly recommend the dealership and especially Bob Evans. AFTER the sale he spent 1 hour and 30 minutes going over EVERY feature and how to program the car. Awesome! The last time I bought a Mercedes the sales guy said thank you and was gone!! Also bought the extended maintenance plan - good value and no hassle. More

Bob was very knowledgeable and a true professional. He presented various options for me to consider within my budget and made the overall experience worth while. presented various options for me to consider within my budget and made the overall experience worth while. More

We moved to Atlanta but keep buying our BMWs from Winslow BMW. The people there are extremely helpful and friendly, and make the buying process easy, quick, and free of "surprises". BMW. The people there are extremely helpful and friendly, and make the buying process easy, quick, and free of "surprises". More

Bob Evans contacted us regardind a very hard to find, manuel transmission BMW that just became available. There were multiple people trying to get this car, but Bob worked hard for us and we won. Tha manuel transmission BMW that just became available. There were multiple people trying to get this car, but Bob worked hard for us and we won. Thanks to Bob I have a very happy wife. I will always look to work with Bob in the future. More

Worked with Bob Evans to purchase a new 2014 BMW 3281 xDrive. Bob was very attentive to all of my questions and requests and answered all of my questions fully. I recommend you work with Bob...he is a xDrive. Bob was very attentive to all of my questions and requests and answered all of my questions fully. I recommend you work with Bob...he is a great sales person!!! More

The staff at Winslow BMW were extremly helpful and friendly. A welcome change from the high pressure sales of most dealers. I was able to have Bob Evans locate the car that my wife and I wanted. We friendly. A welcome change from the high pressure sales of most dealers. I was able to have Bob Evans locate the car that my wife and I wanted. We then were able to complete the transaction very quickly without hassle. Jim Carlson also provided excellent customer service. Would definately recommend. More

The Winslow dealership has a great website for searching their inventory. Bob Evans had posted a terrific video clip of the particular car that I was interested in which helped me decide to go look at it. their inventory. Bob Evans had posted a terrific video clip of the particular car that I was interested in which helped me decide to go look at it. Bob did a great job explaining the car and taking me for an instructive test drive. I found that dealing with him and Steve Simmons on reaching an agreed upon price was easy and direct and the arrangement of financing through BMW Finance was great. Overall great experience and in the first couple of weeks of owning it, they have been great about covering some warranty issues. So far service is very competent and friendly. More