Woburn Toyota

Very easy, fair priced I have two cars that are regularly serviced at Woburn Toyota. Each time the work is done promptly and with a smile. Pricing has always been fair for I have two cars that are regularly serviced at Woburn Toyota. Each time the work is done promptly and with a smile. Pricing has always been fair for both quick service or major repairs. I cannot recommend them enough. More

Great experience with Ernest Came into buy a new Highlander. Found the process easy and fair. Would recommend buying a new car from Woburn Toyota. Ernest was great. Informed, frie Came into buy a new Highlander. Found the process easy and fair. Would recommend buying a new car from Woburn Toyota. Ernest was great. Informed, friendly, and a generally great experience, More

Customer service that is above and beyond My boyfriend and I bought a 2017 Toyota Corolla from Robert Fahey and had a great experience with him. We initially contacted him via email which led My boyfriend and I bought a 2017 Toyota Corolla from Robert Fahey and had a great experience with him. We initially contacted him via email which led to an in-person visit. He understood our needs and helped us get the best deal possible. He even went above and beyond. When we went to pick up our new car, we realized that the automatic car started hadn't been installed (this was an oversight but not on Robert's part). Robert came a few days later to our house and took our car back to the dealership to get things sorted out. We didn't have to lift a finger other than to hand him the keys. I would recommend contacting Robert Fahey if you're looking to buy from this dealership - he was great to work with. More

Purchased a 2017 Corolla LE I contacted Woburn, Lexington, Acton, and Boch Toyota. I ask each to give me their best price for the 2017 Corolla LE with specific options. After spe I contacted Woburn, Lexington, Acton, and Boch Toyota. I ask each to give me their best price for the 2017 Corolla LE with specific options. After spending two days reviewing their email responses. Woburn was the winner, by several hundred below the second lowest price. Ernest was my salesman and i couldn't have been happier with his dedication to answering my questions. Sales may have been a little slower than my other experiences, but it was because this place got SO BUSY with customers. I think they sell more because they sell for less. Well worth the wait, which wasn't bad Thanks Woburn Toyota! More

Smooth Deal, Easy from beginning to end. I leased my third Toyota EXACTLY one year ago. I love my PRIUS, the price worked, I didn't feel like I was being sold things and I have free maintenan I leased my third Toyota EXACTLY one year ago. I love my PRIUS, the price worked, I didn't feel like I was being sold things and I have free maintenance for 2 years out of my 3 year lease. I get reminders when I am due for free maintenance and it's super easy to book. They even drive me over to Kohl's so I can shop while, I am waiting for my free maintenance. I least my last Three Toyota's from Bob Fahey. He listens and sells me exactly what I want and followed up to see if everything was working out. This has been my dealer for years and I highly recommend. More

the lease process is terrible. The customer service is terrible, you can leave a message 2 week on daily basis but no one will back to you. You must ask everything, no one will up The customer service is terrible, you can leave a message 2 week on daily basis but no one will back to you. You must ask everything, no one will update you about case status. The sale person can promise you everything but actually you will get nothing. My suggestion doesn't leave the office until you will get all document, verify everything with Global Toyota Finance. If you will leave the office without close everything by phone it will take a month and you still will need to come to the office. More

Recent brake job Once again, nothing but good things to say about the service staff at Woburn Toyota. The guys are so friendly always, the wait unbelievably short, th Once again, nothing but good things to say about the service staff at Woburn Toyota. The guys are so friendly always, the wait unbelievably short, the service exceptional -- they even came in UNDER the original estimate! John is very pleasant and has a great sense of humor. He kept us informed throughout so we knew just what was going on, and, as always, was patient with my questions and willing to explain until I understood. He even explained the construction noises to everybody so we wouldn't be unnerved by them. I can't wait to see the new digs once its done. These guys definitely deserve it! Thanks guys! More

Brake/serpentine belt service I have been a long time customer of Woburn Toyota. They have devices my 2008 Camry since I purchased it in February 2009. I made an appointment ba I have been a long time customer of Woburn Toyota. They have devices my 2008 Camry since I purchased it in February 2009. I made an appointment based on the fact that I was encountering a metal on metal sound from my rear breaks. My mileage at time of service on November 19 2016 was 59,080. 1) I was informed that my rear breaks needed to have pads replaced and rotors resurfaced. However, Woburn Toyota had replaced the rear pads and rotors on June 24 2015. The mileage on my car at that date was 47,016. Only 12,064 miles occurred between the two service dates. 2) I was informed that my serpentine belt was cracked and needed to be replaced. However, Woburn Toyota had replaced the serpentine belt on December 26, 2013. The mileage on my car at that date was 35,607 Only 23,473 miles occurred between the two service dates. I feel it troubling that I am encountering parts installed by Woburn Toyota wearing out in, what I consider to be, well before the end of their useful life. As a result of this visit , I incurred a cost of approximately $500. I attempted to contact Rich on three occasions (twice by text and one phone message) to request if Woburn Toyota would consider prorating my repair bill based upon mileage. To date I have not received a response from Rich or any Woburn Toyota representative. More

Great service advisor, great service Prompt service despite the long line of customers. Dealership was overbooked even though early in the morning but the service advisor John Russo was s Prompt service despite the long line of customers. Dealership was overbooked even though early in the morning but the service advisor John Russo was still able to help me promptly and address all of my questions and concerns. More

Excellent Experience I experienced excellent service at Woburn Toyota, specifically with Robert Fahey. Went in on Saturday, was driving a new car Tuesday morning. Highly I experienced excellent service at Woburn Toyota, specifically with Robert Fahey. Went in on Saturday, was driving a new car Tuesday morning. Highly recommend for anyone looking for honest pricing and great service. More