Woburn Toyota

Outstanding sales experience and service I normally don't like buying new but Woburn Toyota made the experience so easy and pleasant that my wife and I simply couldn't say no. The sales pro I normally don't like buying new but Woburn Toyota made the experience so easy and pleasant that my wife and I simply couldn't say no. The sales process was supportive and not pressured. Questions were professionally handled and benefits of new vs. late model, low mileage used were discussed without pressure and handled objectively and honestly. Our last new car was purchased in 2007 at a different dealership and this experience was every bit as good (even better in some ways) as we remember that one. I heartily recommend giving Woburn Toyota a look-see if you are considering a new Toyota. More

Outstanding. Quick and thorough service Appointment was scheduled for 6AM and everything was handled on a timely basis and I was back on the road by 6:45. Service advisor was thorough, poli Appointment was scheduled for 6AM and everything was handled on a timely basis and I was back on the road by 6:45. Service advisor was thorough, polite and efficient and work was completed in the same manager. This location is convenient and the people are terrific. Stephen Roberts was my professional advisor and I could not have asked for anything more than that which he provided. Anthony Petrella is very knowledgeable and much of the reason I use this dealership. The facility itself is a bit tired and could use a renovation to make it brighter and more welcoming to compete with other Toyota dealers in the area. More

Outstanding Service This is the only dealership I will bring my Highlander for service. The service reps take the time to explain any problems from the multi-point inspe This is the only dealership I will bring my Highlander for service. The service reps take the time to explain any problems from the multi-point inspection and give a fair price. Both the service manager and customer relations manager will always address any issues with the vehicle and often email to let me know I am a valued customer. More

Woburn Toyota - Robert Fahey We recently bought a new RAV4 Hybrid from Robert Fahey. We went to him directly because we bought a Prius from him almost 5 years ago. Robert listen We recently bought a new RAV4 Hybrid from Robert Fahey. We went to him directly because we bought a Prius from him almost 5 years ago. Robert listens to what you need and helps guide you and find what you are looking for with a wry sense of humor. We will continue to go to him in the future because we feel that we are getting a fair deal and no heavy sell. We completed the financing with Hernando and he was polite and respectful and didn't push options or financing we did not want. More

Just the Facts I've always appreciated the straight forwardness of the service reps. They are thorough in going over the results of the multi point inspection, willi I've always appreciated the straight forwardness of the service reps. They are thorough in going over the results of the multi point inspection, willing to explain any confusing data and don't put a "hard sell" on any work that you don't want done. More

Not your typical dealerership service department Most dealership service departments have a reputation for being less than honest, but not Woburn Toyota. I find them to be honest and provide service Most dealership service departments have a reputation for being less than honest, but not Woburn Toyota. I find them to be honest and provide service with integrity. I have a 14 year old car that I love because it's a convertible that isn't made anymore. They are constantly making service recommendations to me that are cost effective and allow me to keep driving my car. I highly recommend these folks. More

Great service - as usual! Recently had both our Toyota Sienna and Highlander serviced. As usual, John did a fantastic job from the time he greeted me thru keeping us up to date Recently had both our Toyota Sienna and Highlander serviced. As usual, John did a fantastic job from the time he greeted me thru keeping us up to date during service thru the final check out. Have been bringing my cars to Woburn Toyota for service for around 10 years and will continue to do so. More

Best Toyota dealership around Boston area. I have been going to this dealership for years. Since moved in still drive the 15 miles to go service my car there and to purchase cars also. They are I have been going to this dealership for years. Since moved in still drive the 15 miles to go service my car there and to purchase cars also. They are not phony people they are down-to-earth and real and truly nice and care about you and your car so are the salesmen I have had the same salesman for years and will continue to lease and purchase from him. More

Very Nice Job John I came in with a flat on one of four new tires. John was excellent he got me in found a solution to keep me going when the tire had to be ordered. And I came in with a flat on one of four new tires. John was excellent he got me in found a solution to keep me going when the tire had to be ordered. And filed all the paperwork under my road protection plan. Good example of service, knowledge and professionalism. More