Woburn Toyota

My husband and I worked with Robert Fahey to purchase a new 4 Runner. He was very helpful and didn't pressure us into anything. Each time I called with a question or request he responded immediately. I wou new 4 Runner. He was very helpful and didn't pressure us into anything. Each time I called with a question or request he responded immediately. I would definitely recommend him to friends looking to purchase a new Toyota. Gail Nilsson More

I really enjoyed my experience at Woburn Toyota. I worked with Matt Waldo on getting an inspection and oil change on a 2006 Scion. He was very helpful and went into great detail on what was being don worked with Matt Waldo on getting an inspection and oil change on a 2006 Scion. He was very helpful and went into great detail on what was being done to our automobile. He was very accurate on time and price as well as very knowledgeable on the services Woburn Toyota has to offer. More

If there was a Phantom Gourmet for car service they would call Woburn Toyota A HIDDEN GEM! I wish I knew about the place earlier; now I am a life long customer. Matt Waldo is a very helpful and knowledgable call Woburn Toyota A HIDDEN GEM! I wish I knew about the place earlier; now I am a life long customer. Matt Waldo is a very helpful and knowledgable customer service representative. Unlike other repair shops I've been to I never felt pressured or that I was being told information that wasn't true. I tell my friends to go there... More

The service people that I dealt with were very professional and cooperative.They assisted me with a very difficult situation.The wait time was much less than I was originally told.!!!!!!!!!!!!!!!! professional and cooperative.They assisted me with a very difficult situation.The wait time was much less than I was originally told.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Matt Waldo is always a guy you can depend on, he is always smiling, whenever my vehicle goes in for service I go right to Matt, he's a real pleasure to deal with, he's honest & very caring something ha always smiling, whenever my vehicle goes in for service I go right to Matt, he's a real pleasure to deal with, he's honest & very caring something hard to find at a car dealership. I hope this dealership knows Matt Waldo is the best, thanks for everything Matt. Happy New Year More

I have always been pleased with the service at Woburn Toyota’s Express Service Dept. I originally started going to Woburn Toyota for oil changes only, but over the past couple of years, I have also had Toyota’s Express Service Dept. I originally started going to Woburn Toyota for oil changes only, but over the past couple of years, I have also had my car serviced for additional work such as brakes and tires. Mike at the front desk is always helpful and professional. If work beyond an oil change is recommended, Mike takes the time to explain the details and provides an upfront cost estimate so there are no surprises. My car is an older model but I feel very safe driving it knowing it has been serviced by Woburn Toyota. Based on my repeated positive experiences, I have recommended Woburn Toyota to friends and family. More

Always friendly and helpful, Mike and Scott in the Express Service Department, are the best! They keep you informed on what's being done to your vehicle and why. They know their stuff! If one wishe Express Service Department, are the best! They keep you informed on what's being done to your vehicle and why. They know their stuff! If one wishes to wait for their vehicle, there is a nice waiting area, where coffee, newspapers, and TV await you. More

Some years ago, Robert Fahey helped me with lease and further purchase of Toyota Matrix. I was highly pleased to do business with him because of his great distinction from many car salesmen who I previou further purchase of Toyota Matrix. I was highly pleased to do business with him because of his great distinction from many car salesmen who I previously dealt with. When I recently decided to buy a new mid-size car, I did not have a preference among Honda, Subaru, and Toyota. I immediately selected the later after I knew that Robert was still working for Woburn Toyota, and I was not disappointed with this. Our negotiation process with Robert was very straightforward and simple. I received the best expected price for Camry 2010 and trade-in value for Camry 98. He clearly explained me the different financing options with exact numbers. Robert Fahey acts as a very friendly and highly knowledgeable advisor, not as a regular salesperson. I will continue recommending him to all my colleagues and friends. Victor L. More

I dropped off my car to have a front lightbulb replaced. I was told via phone about an hour later that the whole headlight assembly needed to be replaced because it was broken. I told them I couldn't afford I was told via phone about an hour later that the whole headlight assembly needed to be replaced because it was broken. I told them I couldn't afford the $400 plus at this time and would have to come back after Thanksgiviing. When I returned to pick up my car they had damaged the front lens of the unit and part of the hood where it meets the assembly. No wonder they told me I needed the entire assembly replaced! They shattered the lens in pieces. When my co-worker took me back (who had originally dropped me off) saw this with me he couldn't believe that not only did they vandalize my car but wouldn't admit to it. They swore that I brought it in like that! Needless to say I called the Woburn police immediately and had them come to the dealer where I filed a police report. We'll see what happens next... In the meantime I strongly suggest to all who read this...DO NOT HAVE YOUR CAR SERVICED HERE!!!!! I'll write back again after I see what will become of this.... More

I have never been more statisfied with the complete process of purchasing my new car, a 2010 Toyota Matrix. The dealer, Robert Fahey,listened to what I wanted and made sure I was on board every step o process of purchasing my new car, a 2010 Toyota Matrix. The dealer, Robert Fahey,listened to what I wanted and made sure I was on board every step of the way. No high pressure antics like Boch Toyota, who literally heldd my keys captive for 3 hours before I could leave! I will recommend Robert Fahey and Woburn Toyota to all my friends! Linda S. Reading, Ma More