Woburn Toyota

Bad customer service I have been doing my car service there from past 4 years as I brought it from them. This time  my experience with them was really bad with there custo I have been doing my car service there from past 4 years as I brought it from them. This time  my experience with them was really bad with there customer care. The rep was rude enough to explain the invoice to me by throwing it on the table and starting to tell with sigh "its a simple math". Next thing I told the problem from last brake service that I had with them and he never bothered to look into it. More

Very pleasant. Excellent service. Very curtious. Answered all my questions. Mark was very respectfull, and accommodating to my needs. Customer Service in my opini Excellent service. Very curtious. Answered all my questions. Mark was very respectfull, and accommodating to my needs. Customer Service in my opinion is the best at Woburn Toyota. More

Poor Customer Service I found the dealership completely disorganized and wasted a lot of my time. When I went to pick the vehicle up is was not ready so I had to bring it I found the dealership completely disorganized and wasted a lot of my time. When I went to pick the vehicle up is was not ready so I had to bring it back in to complete. The detailing was horrible. I pointed out the shortfalls in the detailing when I dropped it back off to complete and was told it would be handled. They didn't do any of what I pointed out and took delivery from the receptionist. More

Great service Personable, professional, and even washed my vehicle after an oil change. Showed me the wear and tear on my brakes and made recommendations. Great Personable, professional, and even washed my vehicle after an oil change. Showed me the wear and tear on my brakes and made recommendations. Great service! More

Fast and easy Had a great time at the dealership. The deal was done in two days, no hassle no awkward negotiations or pressure. Very happy with my purchase. Had a great time at the dealership. The deal was done in two days, no hassle no awkward negotiations or pressure. Very happy with my purchase. More

Great dealership! I have nothing but good things to say about Woburn Toyota. My salesman was Salar. Who is very professional. He was extremely helpful throughout t I have nothing but good things to say about Woburn Toyota. My salesman was Salar. Who is very professional. He was extremely helpful throughout the process of purchasing my new Toyota Tundra. I will definitely recommend Woburn Toyota. And Sal! More

Service shop I have done business with Woburn Toyota for many years, if fact I purchased one of the first Toyotas that were sold in this area. This time I am hav I have done business with Woburn Toyota for many years, if fact I purchased one of the first Toyotas that were sold in this area. This time I am having major service work done and so far I can say that I have been receiving the same great service that I have become to relay on, maybe even better then before, if that's possible. Am looking to have my truck repaired with the same GREAT service that I have ALWAYS gotten from their service work. I would say that without doubt they are a great dealer and service shop. Bill Cosman, (R. W. Cosman) More

Oil change The experience was great I didnt have to wait long and everyone was wonderful. I would recommend to anyone great place and people to work with. The experience was great I didnt have to wait long and everyone was wonderful. I would recommend to anyone great place and people to work with. More

Amazing! Great experience! Will be buying our next car here! Made our experience easy and smooth and we did not spend much time waiting around for answers. Great experience! Will be buying our next car here! Made our experience easy and smooth and we did not spend much time waiting around for answers. More

Success on the second try After a most Unsatisfactory visit on June 9 to Woburn Toyota in search of a new vehicle to replace my broken down vehicle, I met with Randy Davies on After a most Unsatisfactory visit on June 9 to Woburn Toyota in search of a new vehicle to replace my broken down vehicle, I met with Randy Davies on June 15th , I must say that this experience was a totally welcoming and most needed experience for me as a consumer, he made me feel important and he understood my concerns from my previous visit and he was sure to ease my mind that everything would work out smoothly! It surely did, I am grateful for giving Woburn Toyota a second chance and especially the great salesmanship of Randy, I was also equally impressed with the professionalism of the business manager Ani. I must say I also am very thankful that they went above and beyond in customer service! Randy pick me up from my residence to bring me to Woburn Toyota and Ani brought me home After all the initial paperwork was done to secure the lease on the vehicle. This was over a week ago. I took delivery on the car Saturday the 23rd and I am very delighted with it so far. I returned today 25th June To receive my inspection sticker and I am happy to report that that process was smooth and quick. Kudos to Albrecht auto group and Woburn Toyota for going the extra mile for me as a customer! More