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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,969 Reviews

3,969 Reviews of Wolfchase Honda - Service Center

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August 09, 2020

I had a great experience during my recent visit to Honda to get my car serviced. Mr. Alexander was more than helpful with helping me to in process, out process, and keeping me informed of the status of my More

by mveals28
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback regarding your recent service visit at Wolfchase Honda. I'm pleased to hear that you enjoyed the service provided by Dexter and found him to be efficient and accommodating. Dexter always strives to provide excellent service while keeping his customers informed of the status of their vehicle. We truly appreciate your business and look forward to serving you again.

August 09, 2020

A clean, comfortable and efficiently run department. It was nice to see a familiar face, Asst. Service Mgr. Donnie Fulkerson; the reason for my visit to Wolfchase Honda. This was my first visit to this d More

by skharp12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Fulkerson, shuttle driver
Aug 12, 2020 -

Wolfchase Honda responded

Welcome to the Wolfchase Honda Family, and thank you for the opportunity to serve you. We are so happy to have Donnie on our team and it's great to hear that some of his loyal customers will come visit our team here. I'm happy to hear that you enjoyed your service experience and enjoyed dealing with Skylar. We thank you for your business and look forward to serving you again.

August 08, 2020

He wasn't professional he doesn't know the basics of a car. If he is new like he said he needs a mentor. Help More

by HERRING_AT
Recommend Dealer
No
Employees Worked With
Darrien Gray
Aug 10, 2020 -

Wolfchase Honda responded

Thank you for taking time out of your day to leave feedback regarding your recent service experience. On behalf of our entire Service Team, I apologize that your experience was less than satisfactory. Darrien Gray is new to our Service Department, just like he told you, and I will be sure to pass your comments along to our Service Director so that he can provide him with a mentor and some appropriate coaching. We appreciate your business and we look forward to serving you again.

August 08, 2020

Anthony Highland Everyone was very helpful and took care of me in record time. It could not have been easier and everyone was very friendly and professional. More

by BHIGHLAND5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Youmni Hamami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2020

Such an easy process. Top notch service dept. the entire process is seamless and the advisor is so nice and friendly and professional. Advisor explains everything that was done and your on your way. Fast an More

by GAGEBECKY
Recommend Dealer
Yes
Employees Worked With
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lea Lawrence, Fred Mack
August 08, 2020

Very nice customer service specially who check me in with what I need for my car so we are be back this location for few months. More

by MIL4853
Recommend Dealer
Yes
Employees Worked With
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Duggan, Mario Rossi
August 08, 2020

I always receive great service here. I made my appointment Tuesday morning to ensure a swift check in and shuttle for Friday. I appreciate the nice shuttle drivers, kind service representatives an More

by NATTERMC
Recommend Dealer
Yes
Employees Worked With
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2020

First Service to New CRV Very attentive and moved me through about as quick as they could. It took close to 2 hours to get an oil change but this was my first service since bu More

by NIKKI.LEKHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lea Lawrence, Tony Duggan, Mario Rossi
August 07, 2020

Oil change Kenneth is easy to work with, pointing out things that could be done to help your car stay in top condition , Service was fast, and the new service en More

by tommydalem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Wolfchase Honda responded

First and foremost, thank you for your long time loyalty, we truly appreciate you. I'm happy to hear that you had such a great experience here at Wolfchase Honda recently. Kenneth has been with us for some time now and really strives to provide an easy and stress free service visit for each and every client. I'm also pleased to hear you are enjoying our new renovations, that's always great to hear. We thank you for your business and look forward to serving you again.

August 07, 2020

Matt was great respectful and I will always ask for his services from now on All I did was park and he handle the rest More

by notorious25
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 07, 2020 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent service needs. It's great to hear that our team made everything so easy for you and that you enjoyed dealing with Matt. I will certainly pass along your great feedback to him. We appreciate your patronage and look forward to serving you again.

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