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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,969 Reviews

3,969 Reviews of Wolfchase Honda - Service Center

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August 05, 2020

Before we made it there he explain how much gas to have in the car and inform us of our wait time. He’s awesome More

by Shayla.scott77
Recommend Dealer
Yes
Employees Worked With
Josh
August 05, 2020

My husband and I appreciate the professionalism, kindness and efficient way that our Service Advisor, Dexter Alexander, handles the business at hand. We're new to the area; therefore, we're so grateful for t More

by Neet
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2020

HONDA COWBOYS My Experience at Honda at this time while a pandemic going on all over the world the cowboys fans that i met made me feel good and willing to give gr More

by BRIDGETTEHIGGINS1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Bond ,Abdul Jones
August 03, 2020

Not everything was told to me but it is nothing major The dealership is awesome. I live in Jackson, TN and the dealership here is not as professional. I will drive to Memphis every time. The atmosphere is More

by bharrison4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember the others name but they were awesome as well
August 03, 2020

I had a good experience here. Seems like a clean and well organized operation. I did not have to wait long and the custimer service person seemed genuinely happy to be there. More

by DANJUNKIM
Recommend Dealer
Yes
Employees Worked With
Darrian, Jason Tao
August 03, 2020

oi change and tire rotation Came in for oil change and Dexter told me it would take an hour ,then hour later it was ready and suggested the tire rotation and balance, so came bac More

by DANNYBANTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2020

Great Service & Friendly I came in for an oil change, was told 1.5 hr wait. I brought Netflix and sat in the lobby. Dorrian kept me updated the entire time. More

by LIBBYLUCCHESI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorrian Gray
August 03, 2020

pleasant, efficient, good customer service clean, efficient, friendly, customer service very good service waiting room was pleasant and clean from the time i drove my car into the bay the a More

by LMHSSY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2020

oil change All the people were great, very polite and courteous. The only problem is that it took 1 1/2hr for an oil change. You need a separate system for oil More

by JAMESAOMAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jones
Aug 20, 2020 -

Wolfchase Honda responded

Thank you for taking the time to leave feedback regarding your recent visit to our Service Department. I apologize for the longer that expected wait time for your oil change service. We are in the process of trying to hire some additional express service technicians who will focus only on oil and filter changes, tire rotations, batteries, etc., so I hope that your next visit will be a much shorter wait. We truly appreciate your business and look forward to serving you again.

August 02, 2020

Josh Matson is awesome! Made my appointment online and received prompt service Oil change complete within 45mins. As a first time service customer, Josh detailed all work do More

by K. Schaber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Matson
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