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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,969 Reviews
Call Service Center (901) 255-3700

3,969 Reviews of Wolfchase Honda - Service Center

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July 18, 2024

Dexter was very informative regarding information regarding upcoming services needed for my vehicle in the near future. More

by Sproci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Wolfchase Honda responded

Thanks for your feedback. Dexter is a great asset to our service team and it’s great that you recognized his value. I will pass your comments along to him. We appreciate your business and look forward to serving you again.

July 18, 2024

They were checked all problems talked about and corrected the problems within timely time period , even after ordering parts. More

by ldurham1
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Jul 23, 2024 -

Wolfchase Honda responded

Thanks for your feedback and the five star rating. We’re pleased to hear that everything went well and in a timely manner. We appreciate you choosing Wolfchase Honda for you service needs.

July 17, 2024

Extremely expensive. Quality service. Dexter Alexander is an outstanding service rep. I would go elsewhere for routine service due to ridiculous cost. More

by ronaldmwilliams1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Wolfchase Honda responded

Thank you, Mr. Williams, for taking time out of your day to provide feedback regarding your recent service visit. I certainly appreciate your comments and will forward them on to both our General Manager and our Service Director. We value your business and your opinion.

July 16, 2024

Service was done in a timely matter . Was not pressured to any add on things More

by DDOYLE186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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July 13, 2024

Everyone was very kind from the time I drove in until I left. They all explained what they were doing and approximate wait time. After they were finished the explained what they did. Even got drinks and sn More

by BPICKLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yeen Briceno
4.0
This rating includes all reviews, with more weight given to recent reviews.
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July 12, 2024

The wait time is to long. I had to get a new battery got there around 10:20 got an email saying my appt was 11:30 and I left around 12:35 over 2 hours same with an oil change More

by CMHANDY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 11, 2024

I moved from Covington Pike where I had very bad service. To Wolfchase where I am getting excellent service so far. More

by DEAMSTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 11, 2024

Great customer service and servicing of my vehicle. This is my go to dealership. I will always own a Honda! More

by Pattig7562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Fulkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 11, 2024

I have always had a great experience at Honda. Ms. Yeen is excellent! Thanks, Bobby Goss More

by BGOSS32955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 11, 2024

John Tierney has always been my go to guy when it comes to service and if he's not there then I see Donny Fulkerson! I followed these guy's from their previous dealership and I drive almost an hour to this More

by stevewelch40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Fulkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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