Wolfchase Honda - Service Center

Great! These people are always professional, offer the best, low cost options for service and repair. Never selling, just what is necessary. I highly recomm These people are always professional, offer the best, low cost options for service and repair. Never selling, just what is necessary. I highly recommend this dealership for sales and service. More

Service department The service was excellent, but I did not like the idea that I had to pay for my use of a vehicle while mine was being services. The service was excellent, but I did not like the idea that I had to pay for my use of a vehicle while mine was being services. More

Service Maintenance I took my CRV in for routine maintenance. The service dept. waiting room was packed and I had to wait longer than usual. I made two complaints up I took my CRV in for routine maintenance. The service dept. waiting room was packed and I had to wait longer than usual. I made two complaints upon delivery of my vehicle, I pointed out that the driver's door panel had numerous black, greasy marks --- obviously left by the technician. I brought it to someone's attention and he rubbed the marks off with the sleeve of his shirt and his hand. In other dealerships I've dealt with, this would have never happened!!!!!!!!!! After servicing, they wipe all surfaces clean, as should have been the case in this situtation. Additionally, the front passenger seat was totally (100%) reclined. I brought this to their attention to correct as I didn't even know how to return it to the original position. I didn't realize until on my drive home that (1) my mobile phone was no longer hooked to the car's Bluetooth and (2) the MPH indicater on the map no longer shows (something I rely on heavily). I'm thinking that they must've unhooked something during their service which effected these 2 things.. I'm an older lady and not even sure I'll be able to re-install these 2 things in my car. I may have to return to the dealership to get these items taken care of ---- not an easy task as I live an hour or so away from the dealership. My points are: vehicles should be returned to you in the condition you give it to them ---- no grease marks, no reclined seats, AND no disengaged phone #s or any other electronic visual aids. More

Prompt, professional and easy Checked in with Dexter Alexander to request an oil change for my CR V. The technician recommended a tire rotation too and still had me out in an hou Checked in with Dexter Alexander to request an oil change for my CR V. The technician recommended a tire rotation too and still had me out in an hour. As always, completely satisfied with the service and Mr. Alexander's professionalism. Thanks! More

Eric Hargrove I took my Pilot kn for an oil change. Eric took care of me superbly! He's always is the most courteous and efficient at any Honda dealer. I took my Pilot kn for an oil change. Eric took care of me superbly! He's always is the most courteous and efficient at any Honda dealer. More

Great Sevvice Dexter Alexander is always courteous and very helpful. He's a great asset to Wolfchase Honda. He always answers any questions I have and very knowledg Dexter Alexander is always courteous and very helpful. He's a great asset to Wolfchase Honda. He always answers any questions I have and very knowledgeable. More

Service was great! Service to my car was complete in less time than estimated. I was in and out with no hassle. The 7am appointment is perfect as I was still able to mak Service to my car was complete in less time than estimated. I was in and out with no hassle. The 7am appointment is perfect as I was still able to make it to work on time and get my oil changed and tires rotated. More

The Benchmark For Customer Service Wolfchase Honda and Dexter continue to provide excellent service and always express their appreciation for my loyalty. Despite the service department Wolfchase Honda and Dexter continue to provide excellent service and always express their appreciation for my loyalty. Despite the service department being under renovation, my visit moved along efficiently and without any inconvenience. Other dealerships could learn much from Wolfchase as to how to make the customer feel as if they are the most important person in the building. Thanks Dexter. More

Needs Improvement They usually vacuum the car - that wasn't done. The car wash was closed, which no one told me and yet still gave me a ticket. Skylar was to give me They usually vacuum the car - that wasn't done. The car wash was closed, which no one told me and yet still gave me a ticket. Skylar was to give me a quote on tires, and he did not. And, there was a miscellaneous charge on my ticket, which no one could explain and did not remove. More

Marvelous Everything was very professional I was very satisfied with the service I will recommend your company to my friends and family looking forward to seein Everything was very professional I was very satisfied with the service I will recommend your company to my friends and family looking forward to seeing you all again from a satisfied customer. More