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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,969 Reviews

3,969 Reviews of Wolfchase Honda - Service Center

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February 22, 2024

Nothing more to explain because the service cost is too much. That's only to say More

by FrJins
Recommend Dealer
No
Employees Worked With
Dexter Alexander
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Alexander
Feb 22, 2024 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback, your opinion is very important to us. I have passed your feedback along to both our Service Director and General Manager for review.

February 22, 2024

My service writer Yeen is the best. She always takes care of me and my family with friendly customer service. She’s the BEST!! More

by LPCALAWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Wolfchase Honda responded

Thanks for your continued loyalty and for your gracious words. We're so happy to hear that you enjoy the service Yeen provides to you and your family. She is a very valuable member of our service team, who always exceeds the expectations of our customers. We value your business and look forward to serving you again.

February 22, 2024

Greeted me, invited me to sit, explained future service needed. Explained cost of required services. Sument counter lady very nice. More

by RICHMIDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Wolfchase Honda responded

Thanks for taking time out of your day to provide feedback regarding your service visit here at Wolfchase Honda. It's rewarding to read your delightful feedback, as we strive to provide exceptional service to each and every customer we have the honor of serving. We appreciate you choosing Wolfchase Honda for your service needs and look forward to serving you again.

February 22, 2024

I received great service from Lester and the service team. I would recommend him and the service department to people I know. More

by STOKESSA
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Fulkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Wolfchase Honda responded

Thank you for your kind words. We're delighted to hear that you enjoyed your service experience today with Dexter. In addition, we really appreciate any recommendations. I will make sure Dexter gets a copy of your feedback. We value your business and look forward to serving you again.

February 21, 2024

I've purchased 5 cars from y'all in the last 5 years. Awesome customer service great service dept.All the staff is great keep up the good work More

by JMITCHELL6254
Recommend Dealer
Yes
Employees Worked With
Yeen
Feb 22, 2024 -

Wolfchase Honda responded

Thanks so much for your continued loyalty and your kind words. It's always such a pleasure to see you at Wolfchase Honda. We can't thank you enough for your ongoing support and look forward to serving you again.

February 19, 2024

I’m very pleased with the service I receive. Dexter provides excellent customer service and get me in and out in a timely manner. More

by JENKINS_VICKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Wolfchase Honda responded

Vicki, we truly appreciate you choosing Wolfchase Honda for your recent service needs, and the 5-star rating! It's wonderful to hear that you enjoyed the service provided by Dexter, as he's been a valued member of our Service Team for many, many years! We value your business and look forward to serving you again.

February 19, 2024

Fast service and very Professional. Colton Rhoads was my service advisor, he was very courteous and explained what was done to my vehicle. More

by GRANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
COLTON RHOADS
Feb 20, 2024 -

Wolfchase Honda responded

Thanks, Granny, for choosing Wolfchase Honda for your recent service needs. We value your patronage and truly appreciate your kind words and the 5-star rating. I will be passing your comments along to Colton, who will be excited about your feedback. We look forward to serving you again.

February 18, 2024

I Love coming to wolfchase, never had a bad experience, I will only purchase a Honda no other car for me, Thank you More

by FELICIA2THOMAS
Recommend Dealer
Yes
Feb 19, 2024 -

Wolfchase Honda responded

First and foremost, thank you for your long-time loyalty, Felicia. We are proud to be your automotive partner and look forward to serving you and your Honda for many more years. Also, thank you for taking the time to leave us a 5-star rating, it means the world to us.

February 17, 2024

John Teriney is a great guy. John does everything he can to look out for me. I am deeply grateful to John. More

by WELSH1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Wolfchase Honda responded

Thanks for the 5-star rating and for raving about John Tierney. We are so grateful to have John on our Service Team, and as you stated, does everything he can to make sure our customers are well taken care of. We value your business and your feedback.

February 17, 2024

This is the way a customer who has purchased 7 Honda vehicles is treated when they decide not to have their engine rebuilt by this dealership. And, you receive a standard email response as a "valued" c More

by BM-former Honda owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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