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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,729 Reviews

3,730 Reviews of Wolfchase Honda - Service Center

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March 25, 2018

Great customer service There is always great customer service when I come to wolfchase Honda. They greet the customers as soon as they spot us customers. I would recommend w More

by BPIOCHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot his name but he has nice long dreads lol!
Mar 26, 2018 -

Wolfchase Honda responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing truly exceptional service to each and every customer that comes through our doors. It's so nice to hear the Dexter helped make your experience such a positive one. We look forward to serving you and your vehicle again.

March 25, 2018

Best Customer Service Ever First, I want to start out by saying Dexter has the best attitude and customer service I’ve ever experienced in a vehicle service department. He was k More

by RBUNCH928
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter and Mr. Jones
Mar 26, 2018 -

Wolfchase Honda responded

I'm glad to hear your recent visit to our Service Department was so satisfying. It sounds like Dexter and Abdul took the time to figure out your needs and get your vehicle serviced accordingly. Dexter has been with us a long time and is truly a great asset to our Team and Abdul, our Service Manager, also goes above and beyond to take care of our customers. We truly appreciate your loyalty and look forward to seeing you again.

March 25, 2018

Happy customer This is the first new car I have continued to take to the dealership for service. I considered going somewhere else this time, but decided I would sti More

by Pam_Scarbrough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Mar 26, 2018 -

Wolfchase Honda responded

Thank you so much for sharing your experience with Wolfchase Honda and our Service Team. Our team of professionals is dedicated to providing you with a quality service by Certified Trained Technicians. We appreciate your business and your loyalty.

March 24, 2018

A+ rating Everyone treated me like I was their only customer......All I needed was an oil change and I was in and out in no time....OUTSTANDING JOB BY EVERYONE. More

by TADAMS390
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin in service.....Jeff wasn't there and she gave me a better deal than what Jeff promised....Jeff promised $10 off and Erin gave me $15 off....awesome
Mar 26, 2018 -

Wolfchase Honda responded

Thank you for the A+ rating and the 5-star review. We truly appreciate you choosing Wolfchase Honda to service your vehicle. I'm happy to hear that Erin took such good care of you in Jeff's absence. We look forward to serving you again.

March 24, 2018

Customer service is excellent. Everyone is always helpful and efficient. Always excellent in service dept for my oil changes. I appreciate it so much. Super quick early in the morni More

by NATALIEGIBSON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know his name but the y’all skinny guy that sits on the end was excellent and very helpful.
Mar 26, 2018 -

Wolfchase Honda responded

Ms. Gibson, we appreciate your comments regarding your recent visit to our Service Department. It's great to hear you received quick and efficient service, but I am disappointed that you found the restrooms to be so dirty. I have forwarded a copy of your comments to both our GM and our Service Manager and hopefully you will not find them in this shape again. We appreciate your loyalty and look forward to serving you again.

March 23, 2018

Service Experience I had an oil & filter change. Arrived @ 3:30 PM, I was finished paying for the service and left within 40 minutes. Everyone was cheerful and nice. G More

by ANDERSOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Duggan
Mar 26, 2018 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda to service your vehicle. I'm glad to hear Tony provided you with a quick and efficient service experience. Tony is a valued member of our Service Team and always strives to provide only the best to our customers. Again, thank you for your business and we look forward to serving you and your vehicle again.

March 23, 2018

Honda Accord Service Visit These are the most knowledgeable, professional and friendly people in this area. They provide excellent and expeditious service at all times. They are More

by NATHANOVERCASH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander and Abdul Jones(Service Dept)
Mar 26, 2018 -

Wolfchase Honda responded

We appreciate the kind remarks and your loyalty to our Service Department here at Wolfchase Honda. We strive to provide truly exceptional service to each and every customer, so it'is rewarding to read reviews such as yours. Dexter and Abdul are both long term members our of Service Team who really do care about you and your vehicle. Thank you for choosing Wolfchase Honda and we look forward to serving you again.

March 23, 2018

Excellent, Friendly, and Helpful Service Every time I come to wolfchase Honda I receive excellent service from employees that genuinely enjoy answering all of my questions and giving me hones More

by JACKILYNCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lea Lawrence
Mar 26, 2018 -

Wolfchase Honda responded

On behalf of all of us at Wolfchase Honda, I would like to thank you for sharing this great review about our dealership. It's awesome to hear that you drive over 5 hours to get your car serviced here and we will continue to strive to make it worth the drive! It's wonderful to hear that Lea was above to provide you with an excellent experience and we look forward to working with you again in the future.

March 22, 2018

Scared I was scared at first but Jeff Scola ease this disaster. I had done 2500 dollars to my car. I called my insurance it was fixed in a day in a half. I More

by SHOPPERT_1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scola
Mar 26, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to leave such a positive review on our behalf. I'm sorry you were dealing with these issues, but it's great to know that Jeff could ease your nerves and get you fixed up. We strive to treat all of our customers like we would like to be treated and you are right, our customers are family to us. Again, thank you for the kind remarks and we look forward to serving you again.

March 22, 2018

Recheck recall work I was very pleased to be visited by employees of the Honda dealership requesting to recheck my recall work on my Honda. The employees Lacy and her as More

by JAY.L
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacy and her service partner
Mar 26, 2018 -

Wolfchase Honda responded

Jay, thank you for taking time out of your day to leave positive feedback on behalf of our Service Team at Wolfchase Honda. We like to follow up with random customers to make sure everything was performed up to standards and that our customers were provided with an excellent service experience, so it is rewarding when everything works out like it did in your case. We truly appreciate your business and look forward to serving you again.