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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,747 Reviews

3,747 Reviews of Wolfchase Honda - Service Center

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March 24, 2018

Customer service is excellent. Everyone is always helpful and efficient. Always excellent in service dept for my oil changes. I appreciate it so much. Super quick early in the morni More

by NATALIEGIBSON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know his name but the y’all skinny guy that sits on the end was excellent and very helpful.
Mar 26, 2018 -

Wolfchase Honda responded

Ms. Gibson, we appreciate your comments regarding your recent visit to our Service Department. It's great to hear you received quick and efficient service, but I am disappointed that you found the restrooms to be so dirty. I have forwarded a copy of your comments to both our GM and our Service Manager and hopefully you will not find them in this shape again. We appreciate your loyalty and look forward to serving you again.

March 24, 2018

A+ rating Everyone treated me like I was their only customer......All I needed was an oil change and I was in and out in no time....OUTSTANDING JOB BY EVERYONE. More

by TADAMS390
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin in service.....Jeff wasn't there and she gave me a better deal than what Jeff promised....Jeff promised $10 off and Erin gave me $15 off....awesome
Mar 26, 2018 -

Wolfchase Honda responded

Thank you for the A+ rating and the 5-star review. We truly appreciate you choosing Wolfchase Honda to service your vehicle. I'm happy to hear that Erin took such good care of you in Jeff's absence. We look forward to serving you again.

March 23, 2018

Honda Accord Service Visit These are the most knowledgeable, professional and friendly people in this area. They provide excellent and expeditious service at all times. They are More

by NATHANOVERCASH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander and Abdul Jones(Service Dept)
Mar 26, 2018 -

Wolfchase Honda responded

We appreciate the kind remarks and your loyalty to our Service Department here at Wolfchase Honda. We strive to provide truly exceptional service to each and every customer, so it'is rewarding to read reviews such as yours. Dexter and Abdul are both long term members our of Service Team who really do care about you and your vehicle. Thank you for choosing Wolfchase Honda and we look forward to serving you again.

March 23, 2018

Excellent, Friendly, and Helpful Service Every time I come to wolfchase Honda I receive excellent service from employees that genuinely enjoy answering all of my questions and giving me hones More

by JACKILYNCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lea Lawrence
Mar 26, 2018 -

Wolfchase Honda responded

On behalf of all of us at Wolfchase Honda, I would like to thank you for sharing this great review about our dealership. It's awesome to hear that you drive over 5 hours to get your car serviced here and we will continue to strive to make it worth the drive! It's wonderful to hear that Lea was above to provide you with an excellent experience and we look forward to working with you again in the future.

March 23, 2018

Service Experience I had an oil & filter change. Arrived @ 3:30 PM, I was finished paying for the service and left within 40 minutes. Everyone was cheerful and nice. G More

by ANDERSOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Duggan
Mar 26, 2018 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda to service your vehicle. I'm glad to hear Tony provided you with a quick and efficient service experience. Tony is a valued member of our Service Team and always strives to provide only the best to our customers. Again, thank you for your business and we look forward to serving you and your vehicle again.

March 22, 2018

Scared I was scared at first but Jeff Scola ease this disaster. I had done 2500 dollars to my car. I called my insurance it was fixed in a day in a half. I More

by SHOPPERT_1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scola
Mar 26, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to leave such a positive review on our behalf. I'm sorry you were dealing with these issues, but it's great to know that Jeff could ease your nerves and get you fixed up. We strive to treat all of our customers like we would like to be treated and you are right, our customers are family to us. Again, thank you for the kind remarks and we look forward to serving you again.

March 22, 2018

Recheck recall work I was very pleased to be visited by employees of the Honda dealership requesting to recheck my recall work on my Honda. The employees Lacy and her as More

by JAY.L
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacy and her service partner
Mar 26, 2018 -

Wolfchase Honda responded

Jay, thank you for taking time out of your day to leave positive feedback on behalf of our Service Team at Wolfchase Honda. We like to follow up with random customers to make sure everything was performed up to standards and that our customers were provided with an excellent service experience, so it is rewarding when everything works out like it did in your case. We truly appreciate your business and look forward to serving you again.

March 21, 2018

Great Service! This was my first time bringing my car in for service (due to a recall) and I was incredibly impressed at how professional and friendly the staff were More

by MHarrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't see the names of the Service Dept members who helped me.
Mar 26, 2018 -

Wolfchase Honda responded

It's great to hear you had such a pleasant experience with our Service Department. We strive to provide this type of service at each and every opportunity, so it's rewarding when someone takes the time to put it out there for others to read. We appreciate you giving us the opportunity to provide service for you recall and look forward to serving you again.

March 21, 2018

Excellent customer service & fast friendly helpful service Robert went above & beyond in helping me. He was one of the nicest employees that I’ve encountered besides Dexter at Wolfchase Honda. He was willing t More

by DACIATILFORD25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 26, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide positive feedback on behalf of our Service Department. It sounds like Robert got you fixed up and provided a smooth process for you. Robert is an important member of our Service Team and I will make sure he gets a copy of your comments. We truly appreciate the opportunity to service your vehicle and look forward to seeing you again.

March 21, 2018

Excellent service! The staff at Wolfchase Honda is absolutely outstanding! We have been using their dealership and service center for over 15 years! The technicians ar More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Thomas, Janice Miller
Mar 26, 2018 -

Wolfchase Honda responded

We truly appreciate your patronage and thank you for your kind remarks. It's great to hear that our Service Department has earned your trust through the years and continues to provide you with truly exceptional service. We have many long term employees in our Service Department and strive to receive reviews like yours. Again, we truly appreicate your loyalty and look forward to serving all your automotive needs.