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Woodfield Lexus
Schaumburg, IL
1,430 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Woodfield Lexus is a "Elite Of Lexus" Dealership
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,430 reviews
April 12, 2016
Claudia Bishop My experience was great an I owe it Eric he was a delight an will request him next I get service. Will recommend him to my family members. He made s My experience was great an I owe it Eric he was a delight an will request him next I get service. Will recommend him to my family members. He made spending money not quite so psinfull More
by Mom
Employees Worked With
Eric in service, David Gustafson
April 08, 2016
Great Experience Brought my car in for the first Service for 5,000 miles and was out of there in 20 minutes. That's what I call service!!! Brought my car in for the first Service for 5,000 miles and was out of there in 20 minutes. That's what I call service!!! More
by whitelex1950
March 31, 2016
Wonderful and Outstanding Customer Service! I brought my bosses Lexus in for a map update. Mandeep was absolutely the best! Provided amazing customer service. Woodfield Lexus has a great waiting I brought my bosses Lexus in for a map update. Mandeep was absolutely the best! Provided amazing customer service. Woodfield Lexus has a great waiting room for their customers! More
by Samantha Mindham
Employees Worked With
Mandeep Mangat
March 28, 2016
Best Lexus Dealership in the Chicagoland Area Woodfield Lexus is the best Lexus Dealership in the area! We've purchased 9 Lexuses from here and we've always had terrific experiences. Our favorite Woodfield Lexus is the best Lexus Dealership in the area! We've purchased 9 Lexuses from here and we've always had terrific experiences. Our favorite salesman is Eugene Merlin! He will help you get the Lexus you want! He's the best! More
by RolSan25
Employees Worked With
March 28, 2016
Excellent service Eric was friendly and very helpful. I had an issue with my Bluetooth so he came out to the car and showed me how to connect the Bluetooth to my iPhone Eric was friendly and very helpful. I had an issue with my Bluetooth so he came out to the car and showed me how to connect the Bluetooth to my iPhone apps. More
by EMMY TRAKAS
Employees Worked With
ERIC DEZDHA
March 25, 2016
Excellent service Woodfield Lexus service in general and Matt Oner our service coordinator meet all of my expectations of a luxury automotive dealer. We are always tre Woodfield Lexus service in general and Matt Oner our service coordinator meet all of my expectations of a luxury automotive dealer. We are always treated well, service work is done correctly and promptly all under the watchful eye of our service coordinator. Keep up the good work. P.S. I actually switched Lexus dealers about 5 years ago as sadly our previous long time dealer Arlington Lexus had lost their customer focus. More
by BillV
Employees Worked With
Mete Oner
March 22, 2016
10,000 mile service Quick, clean, polite, friendly. As usual they did a grea job. Really love the Car Wash" perk. My service consultant Tonya Plutz made me feel "right Quick, clean, polite, friendly. As usual they did a grea job. Really love the Car Wash" perk. My service consultant Tonya Plutz made me feel "right at home". I give Tonya a "gold star" for ensuring that my winter rubber floor mats had been rinsed clean of salt residue, through my request. It's appreciated...... More
by Mjkuczkowski
Employees Worked With
Tonya Plutz
March 20, 2016
great place went for mud flats to be installed and it was the best experience . they make u want to come back if u need work, in and out in no time at all went for mud flats to be installed and it was the best experience . they make u want to come back if u need work, in and out in no time at all More
by samson01
Employees Worked With
March 15, 2016
Tonya always makes me feel welcome and does a great job Tonya and the Woodfield Lexus team always do a great job for me and my family. We have been Lexus customers for years and will continue to be in the Tonya and the Woodfield Lexus team always do a great job for me and my family. We have been Lexus customers for years and will continue to be in the future. A LOT of that due to the great service department. More
by dkaplan
Employees Worked With
Tonya Plutz
March 13, 2016
Best experience ever! Dan made the experience of getting my new Lexus incredibly easy and fast! He understood what I was looking for and made sure I got the best deal. Dan made the experience of getting my new Lexus incredibly easy and fast! He understood what I was looking for and made sure I got the best deal. More
by P Gonzalez
