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Woodfield Lexus
Schaumburg, IL
1,433 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Woodfield Lexus is a "Elite Of Lexus" Dealership
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,433 reviews
December 30, 2015
Great assistance David was very helpful in recreating my vehicle maintenance history and working with me to get two ignition keys replaced and determine that my batter David was very helpful in recreating my vehicle maintenance history and working with me to get two ignition keys replaced and determine that my battery needed replacing. Thanks More
by lexusluther98
Employees Worked With
Dave Thermen
December 24, 2015
New Car Sale Just bought a 2016 RX 350 from Mark Demma at Woodfield Lexus. Great experience. Mark took good care of us, good follow through, no pressure, and wor Just bought a 2016 RX 350 from Mark Demma at Woodfield Lexus. Great experience. Mark took good care of us, good follow through, no pressure, and worked with us to get exactly what we wanted. Derek did a great job explaining all the car details. It was the most informative briefing we have ever had when buying a car. Excellent job all around. Both my wife and I would highly recommend Woodfield Lexus for your next car. More
by Jim V
December 17, 2015
Extremely Satisfied I am extremely satisfied with my sales experience at Woodfield Lexus and Randy. Randy spent a lot of quality time and was very patient to answer al q I am extremely satisfied with my sales experience at Woodfield Lexus and Randy. Randy spent a lot of quality time and was very patient to answer al questions and to keep me informed of the progress of the sale from purchase to delivery as the Lexus I purchased was in transit. This is my second purchase form Woodfield Lexus and they have earned my support in the areas of Sales, Service and Customer Satisfaction. I also need to thank a few of the Service Writers that have taken excellent care of myself and my previous Lexus, Mike Evans and Sean Horvath. They and the Service Department are part of the reason I returned to Woodfield Lexus and remain a loyal customer. More
by JHR
December 14, 2015
Customer Service Customer service was great! Man deep walked me to the loaner & also walked me to the register to pay! He was outstanding we loved his service!! Customer service was great! Man deep walked me to the loaner & also walked me to the register to pay! He was outstanding we loved his service!! More
by JAVER ROLDAN 77
Employees Worked With
Mandeep Mangat
December 08, 2015
Purchase of Lexus It was and still is a pleasure to work with Dan at Woodfield Lexus. Dan did not know this about me, but I am a stickler for prompt responses from pho It was and still is a pleasure to work with Dan at Woodfield Lexus. Dan did not know this about me, but I am a stickler for prompt responses from phone calls and text messages. Dan surpassed my expectations in that area. He answered all my calls and texts even during his lunch and off hours. That speaks volumes of the professionalism of the Lexus staff. Even now almost 3 weeks after the purchase, he's still answering calls and texts. I will do business again and again with Woodfield Lexus, and Dan Rosen. Thanks a million More
by jackmac
December 06, 2015
Mandeep is awesome! Mandeep is always a pleasure to work with! He is articulate and professional at all times, he makes certain we are happy with the service we receive! Mandeep is always a pleasure to work with! He is articulate and professional at all times, he makes certain we are happy with the service we receive! Customer Service is top notch! More
by Luv Lexus
Employees Worked With
Mandeep Mangat
December 04, 2015
leasing of new Lexus RX Always a pleasure to work with Bob Schmerler who is professional, knowledgeable, patient, and courteous. Would recommend Bob with no reservations. F Always a pleasure to work with Bob Schmerler who is professional, knowledgeable, patient, and courteous. Would recommend Bob with no reservations. Final numbers were reasonable and there was no pressure applied to close the deal. More
by lexuslady
Employees Worked With
Bob Schmerler
December 03, 2015
Great service Outstanding, friendly service. Every time I visit Woodfield Lexus, I receive great advice and great service, Thanks Keith. As a result, I will cont Outstanding, friendly service. Every time I visit Woodfield Lexus, I receive great advice and great service, Thanks Keith. As a result, I will continue to service my vehicle at Woodfield Lexus. More
by Terry
Employees Worked With
Keith Ullberg
December 03, 2015
Best employees best service best cars Every employee I set with was so professional and nice. They all took the time to answer any questions we had and the whole process from looking to pu Every employee I set with was so professional and nice. They all took the time to answer any questions we had and the whole process from looking to purchasing was under 2 hrs. Never will I buy another car anywhere else. More
by Aligchi
December 03, 2015
Everything was top notch The people were great. The facilities were fabulous and most of all everything was so easy! They taught me how to use the car and will give a refreshe The people were great. The facilities were fabulous and most of all everything was so easy! They taught me how to use the car and will give a refresher tutorial when I need one. More
by Niffster
