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Yark Chrysler Jeep Dodge Ram FIAT

Toledo, OH

4.7
2,554 Reviews
Visit Yark Chrysler Jeep Dodge Ram to explore our MASSIVE selection of new, used and Certified Pre-Owned cars, trucks, vans and SUV. Our Chrysler, Dodge, Ram and Jeep dealership in Toledo, OH, has stress-free auto financing, 110% Price Protection, and expert service technicians, so plan your visit today!
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6019 West Central Avenue

Toledo, OH

43615

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Showing 2,554 reviews

June 26, 2020

I had my 2018 Wrangler in for recall work with an appointment on a Tuesday at 9 am and the service tech didn’t even touch it until Wednesday afternoon. I didn’t get my Jeep back until Thursday. On to More

by nbaxter17
Recommend Dealer
No
Employees Worked With
Tim Wandtke
Jun 26, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. We have forwarded your concerns to proper management for further information. We understand that your advisor has reached out to you and explained the repair process, and also explained the recall that was completed. When scheduling an appointment for your vehicle, the stated time is when you are to see your advisor and explain the issue(s) you may be having with your vehicle at that time. Your vehicle is then placed in line to have a tech inspect and/or repair your vehicle. We do try to get to your vehicle as soon as possible but other appointments and work load may interfere. Once again, please accept our sincere apology and we hope that you will allow us another opportunity to serve you in the future.

June 26, 2020

Great and fast, easy to deal with. This is all because of Gabe & Sue. Because of them I have NOT left and went else where. More

by BARB_B_MOM
Recommend Dealer
Yes
Employees Worked With
Gabe Heil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue/Gabe are the bomb!
Jun 26, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your continued business and look forward to serving you again in the future!

June 26, 2020

Cut and Dry I have been doing business with Yark for at least 10 years. Ernie Perez has been very personable with us, but most negotiating decision are "beyond h More

by SLT0125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Rohrs
Jun 26, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us. Our goal is 100% customer satisfaction, 100% of the time and regret that this was not demonstrated at your most recent visit. Your feedback is important to us because it allows us to focus on areas in which we need to improve. We have shared your concerns with the appropriate team members and department. We hope to get another chance to serve you again and gain your trust back in our company.

June 26, 2020

They lost my car while they were working on it and had the nerve to call me and ask if I had picked it up. Incredibly bad. More

by ROCK_HOFFMAN
Recommend Dealer
No
Employees Worked With
Sue Emery, Tim Wandtke
Jun 26, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. We have forwarded your concerns to proper management for further information. After speaking with our manager, we understand that the vehicle was at our collision center after service and also paid $350 for your rental fees as a courtesy. Again, we hope you can accept our sincere apology for any miscommunication that happened and hope that you will give us another opportunity to serve you and win your trust back in our company.

June 26, 2020

Easy and Safe I was nervous to bring my car in for service because of the COVID-19 pandemic. However, upon pulling up to the service center my nerves were calmed. More

by MARGARETCM26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Hoppe, Chase Atkin
Jun 26, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 26, 2020

Zack Stokes in YARK service department is simply the BEST! He is a terrific communicator, and works hard to ensure we are happy with our service. More

by PAMELAGEIGER67
Recommend Dealer
Yes
Employees Worked With
Zack Stokes
Jun 26, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

June 26, 2020

This is the kind of place where a single black woman is treated with respect and kindness. That’s important this day and age. Even though I had excellent credit and a steady job, I was valued from the mome More

by TB
Recommend Dealer
Yes
Employees Worked With
Gabe Heil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 26, 2020

Steve Myers was fantastic and very professional. He made getting a lease truck smooth and easy during this busy season of 2020 Thanks..great job More

by angela
Recommend Dealer
Yes
Employees Worked With
Steven Myers
Jun 26, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 26, 2020

The first time I visited the dealership we left without anyone offering to assist us. My sales representative, Ben, was very helpful and professional. I did not particularly care for Kyle, he was presumptu More

by DAWNCHRISTEN
Recommend Dealer
Yes
Employees Worked With
Ben Swonger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Jun 30, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your honest feedback with us! We appreciate your business and hope for another opportunity to serve you again in the future!

June 26, 2020

This time around dealing with yark I got an outstanding salesman who did an absolute awesome job greatly appreciate his effort. Walked in stressed out and left extremely happy. This guy deserves a raise an More

by GTRACY14
Recommend Dealer
Yes
Employees Worked With
Ben Swonger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Rohrs
Jun 30, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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